Retail Supervisor Urgent Need – UK
Co-op Group UK is currently seeking a motivated and experienced individual to join our team as a Retail Supervisor. As a Retail Supervisor, you will play a crucial role in ensuring the smooth operation of our stores and delivering exceptional customer service. This is an exciting opportunity for individuals who have strong leadership skills, a passion for retail, and a commitment to creating a positive shopping experience for our customers.
Job Details
Company Name: Co-op Group
Job Location: Gillingham, Kent, ME2 4LB
Job Position: Retail Supervisor
Job Type: Full Time-Permanent
Shift: Evening, Night, Flexible Hours, To be determined, Morning
Responsibilities:
- Oversee the daily operations of the store, including opening and closing procedures, cash handling, and staff management.
- Provide guidance and support to the store team, including training, coaching, and performance management.
- Ensure exceptional customer service standards are maintained, resolving customer complaints and concerns in a timely and professional manner.
- Monitor and maintain stock levels, ensuring product availability and accurate inventory management.
- Conduct regular store inspections to ensure compliance with health and safety regulations and merchandising standards.
- Collaborate with the management team to implement promotional activities and achieve sales targets.
- Assist with staff scheduling, ensuring adequate staffing levels to meet customer demand.
- Delegate tasks to team members and monitor their performance to ensure efficient store operations.
- Maintain store cleanliness and organization, including displays, shelves, and customer areas.
- Stay updated on product knowledge and changes in store policies and procedures.
- Contribute to a positive working environment by fostering teamwork, communication, and a culture of continuous improvement.
Qualifications:
- Previous experience in a retail supervisory or similar leadership role.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills to interact effectively with customers and colleagues.
- Sound understanding of retail operations, including cash handling, merchandising, and customer service.
- Knowledge of health and safety regulations and the ability to enforce compliance within the store.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- Flexibility to work in shifts, including evenings, weekends, or holidays as required.
- Proficiency in basic computer skills and familiarity with retail management software.
- Physical fitness and stamina to perform manual tasks such as lifting and carrying stock.
- A positive attitude, a proactive approach, and a commitment to delivering exceptional customer service.
How to Apply:
If you are a motivated and experienced individual with a passion for retail and strong leadership skills, we invite you to submit your resume highlighting your relevant qualifications and experience to join the Co-op Group UK team as a Retail Supervisor. We appreciate your interest in our company, and we will reach out to qualified candidates for further steps in the hiring process.
Also Apply: Customer Assistant