Hotel Receptionist Jobs with Visa Sponsorship in UK

Job Summary:

Crazy Bear Group UK Ltd is currently seeking a friendly and customer-oriented individual to join our team as a Hotel Receptionist. As a Hotel Receptionist, you will be the first point of contact for guests, providing a warm welcome and ensuring their stay starts off on a positive note. This role requires excellent communication skills, attention to detail, and a passion for delivering exceptional customer service.

Responsibilities:

1. Welcome and check-in guests, providing a friendly and efficient service.
2. Assist guests with inquiries, requests, and provide information about hotel facilities, services, and local attractions.
3. Handle guest reservations, ensuring accuracy and attention to detail in capturing guest information and preferences.
4. Answer phone calls and respond to emails and messages promptly and professionally.
5. Process guest payments, maintain accurate cash handling procedures, and ensure the security of guest valuables.
6. Maintain a tidy and organized reception area, including the display of promotional materials and maintaining supplies.
7. Collaborate with other hotel departments to ensure seamless operations and exceptional guest service.
8. Handle guest complaints or concerns, finding appropriate solutions and taking necessary actions to resolve issues.
9. Maintain knowledge of hotel policies, procedures, and promotions to provide accurate and up-to-date information to guests.
10. Assist with administrative tasks, such as filing, record-keeping, and data entry, as required.

Requirements:

1. Previous experience as a hotel receptionist or in a customer service role is preferred.
2. Excellent communication and interpersonal skills, with a friendly and welcoming demeanor.
3. Strong organizational and multitasking abilities, with the ability to handle multiple inquiries and tasks simultaneously.
4. Attention to detail and the ability to maintain accuracy in guest bookings, payments, and records.
5. Good computer skills, including proficiency in hotel reservation systems and Microsoft Office applications.
6. Ability to work independently and as part of a team, with a positive and proactive attitude.
7. Flexibility to work shifts, including evenings, weekends, and holidays, as required.
8. Eligibility to work in the UK.

Benefits:

1. Competitive salary and benefits package.
2. Opportunities for career advancement within the Crazy Bear Group UK Ltd network.
3. Staff discounts on hotel stays, dining experiences, and other group offerings.
4. Employee recognition programs.
5. A supportive and inclusive work environment.

How to Apply

If you are interested in the Hotel Receptionist position, please submit your updated CV and a cover letter outlining your relevant experience and qualifications. You can apply directly through the Crazy Bear Group UK Ltd website or send your application via email to [Admin@nebstudent.com] Please include the job title “Hotel Receptionist – UK” in the subject line of your email.

Check: Hotel Services Assistant with Visa Sponsorship in UK