Thomson Reuters – Hiring Now in Canada

In an era defined by data, digital transformation, and the relentless pursuit of truth, one company stands at the intersection of information, technology, and trust: Thomson Reuters. As a global content and technology company serving professionals in legal, tax, accounting, compliance, and media, our mission is to inform the way forward. Our work empowers millions of professionals worldwide to make the right decisions, pursue justice, and drive transparency.

While our impact is global, our heart lies in Canada, the proud location of our corporate headquarters in the vibrant city of Toronto. We are not just hiring; we are investing in the foundational talent—the dedicated, essential, and professional individuals—who form the backbone of our operations. These roles are critical to ensuring the seamless delivery of our world-class products and services.

This is your invitation to join our Canadian team. We are actively seeking passionate, professional candidates for a wide range of administrative, operational, and support positions across our Canadian sites. If you are looking for more than just a job—if you seek a career path with a global leader that values inclusion, growth, and making a real-world impact—then your journey begins here.

A Culture Built on Trust, Inclusion, and Professional Growth

At Thomson Reuters, we believe that our greatest strength is our people. The Canadian division has been consistently recognized as a Great Place to Work, a testament to a culture that champions respect, fairness, and camaraderie. When you join our team, you become part of an environment that fosters belonging and supports your development, regardless of where you start.

Our Commitment to Inclusion and Belonging

Our success stems from diverse talents and varied experiences. Thomson Reuters is committed to fostering an inclusive workplace where every employee is valued. Our corporate values emphasize integrity, purpose, and innovation, driven by a diverse workforce that includes all perspectives, styles, and identities. We support numerous employee-led Business Resource Groups (BRGs), from the Black Employee Network and Pride at Work to the Early Careers Network, ensuring you have a supportive community to connect with and grow within.

📈 Investing in Your Future: A Skills-First Approach

We understand that the world of work is rapidly evolving, with technology like Artificial Intelligence (AI) reshaping professional landscapes. Far from seeing these changes as a threat, Thomson Reuters views them as an opportunity for employee development. We adopt a skills-first approach to talent management, offering:

• Continuous Learning: Subsidies for professional accreditation, in-house technical training, and an extensive online learning portal.
• Mentorship and Leadership Programs: Structured programs designed to pair you with experienced leaders, providing a clear pathway from an entry-level position to a leadership role.
• Flexible Work Models: We embrace hybrid work policies, offering a combination of remote and on-site attendance, coupled with flexible time-off options to support your well-being and life balance.

Joining Thomson Reuters means you are building a future-ready career, equipped with the tools and knowledge to thrive in a global, technologically advanced business.

The Foundation Roles: Essential Careers Now Available in Canada

The following roles are the engines of our daily success. They require diligence, integrity, excellent communication, and a commitment to operational excellence. We are looking for individuals who take pride in their work and want to contribute to a world-class organization.

1. Office Assistant

The Office Assistant is the friendly face and organizational hub of our local Canadian offices. This role ensures the administrative environment runs smoothly and efficiently.

• Core Responsibilities: Managing reception, handling incoming and outgoing mail, scheduling meetings and managing executive calendars, organizing and maintaining office supplies, and coordinating minor repairs or maintenance.
• Ideal Candidate: Someone with outstanding organizational skills, a professional and welcoming demeanor, and proficiency in Microsoft Office Suite. This role is a perfect stepping stone for administrative career growth.

2. Data Entry Operator

Accuracy is paramount in a company that deals with critical financial, legal, and news data. The Data Entry Operator ensures the integrity of the data that powers our products.

• Core Responsibilities: Inputting large volumes of numerical and textual data into internal systems and databases, verifying data integrity by cross-referencing sources, performing routine data clean-up, and adhering to strict confidentiality protocols.
• Ideal Candidate: A person with a keen eye for detail, high typing speed and accuracy, and a strong sense of responsibility regarding data security and quality.

3. Customer Service Executive

As a Customer Service Executive, you will be the direct link between our products and our clients—legal firms, corporate tax departments, and media outlets. This is a role for empathetic problem-solvers.

• Core Responsibilities: Handling customer inquiries via phone, email, and live chat, troubleshooting basic product or service issues, escalating complex technical problems to senior support teams, and maintaining detailed records of customer interactions.
• Ideal Candidate: An individual with excellent verbal and written communication skills, patience, a customer-first mindset, and the ability to work collaboratively to find resolutions.

4. Admin Assistant

The Admin Assistant supports specific departments or teams (e.g., Legal, Tax, or Finance) with deeper administrative and project support.

• Core Responsibilities: Preparing complex reports, generating presentations, managing departmental budgets/expenses, coordinating large-scale team events or travel arrangements, and maintaining sensitive departmental files.
• Ideal Candidate: Someone with proven experience in an office setting, advanced proficiency in spreadsheet and presentation software, and the ability to manage multiple high-priority tasks simultaneously.

5. Call Center Agent

This role focuses on high-volume outbound or inbound calls, often handling specialized service campaigns, subscription renewals, or introductory client screening.

• Core Responsibilities: Delivering concise, accurate information to clients or partners, maintaining a professional and enthusiastic tone under pressure, meeting performance metrics related to call volume and quality, and capturing essential information efficiently.
• Ideal Candidate: A resilient communicator with a clear phone presence, a positive attitude, and the ability to quickly assimilate product knowledge.

6. Warehouse Helper

Though much of our business is digital, we maintain physical assets, including archival documents, printed legal materials, and essential IT hardware. The Warehouse Helper is crucial for managing these assets.

• Core Responsibilities: Receiving, logging, and shelving incoming goods, preparing items for shipment (packaging, labeling), performing physical inventory counts, and maintaining a clean, organized, and safe warehouse environment.
• Ideal Candidate: A physically capable, organized, and safety-conscious individual who can operate basic warehouse equipment and follow detailed instructions.

7. Storekeeper

The Storekeeper manages the secure storage and distribution of valuable company supplies and equipment, from IT peripherals to specialized print media.

• Core Responsibilities: Tracking inventory using digital inventory management systems, issuing equipment to employees/departments, performing regular audits to minimize discrepancies, and ensuring all stock is securely stored.
• Ideal Candidate: Someone highly trustworthy, detail-oriented, with experience in inventory control and familiarity with basic supply chain processes.

8. Technician / Maintenance Helper

This role ensures the physical infrastructure of our offices and facilities remains operational, comfortable, and safe for all employees.

• Core Responsibilities: Assisting senior technicians with minor electrical, plumbing, or HVAC repairs, performing routine preventative maintenance checks on equipment, setting up and dismantling equipment for meetings or events, and responding promptly to facility service requests.
• Ideal Candidate: A proactive individual with basic handyman skills, a strong commitment to safety regulations, and a willingness to learn technical maintenance procedures.

9. Driver

Our Canadian operations require the secure and timely movement of sensitive documents, equipment, and sometimes personnel between corporate sites.

• Core Responsibilities: Operating company vehicles safely and professionally, following planned delivery routes and schedules, maintaining accurate vehicle logs and maintenance records, and ensuring the secure transfer of high-value items.
• Ideal Candidate: Must possess a valid Canadian driver’s license, an impeccable driving record, strong time management skills, and a commitment to professionalism and reliability.

10. Cleaner / Utility Worker

The health and presentation of our corporate spaces are paramount. The Cleaner/Utility Worker plays an essential role in maintaining a world-class work environment.

• Core Responsibilities: Performing routine cleaning duties (sweeping, mopping, dusting, trash removal), cleaning and stocking washrooms and common areas, assisting with deep cleaning projects, and ensuring all common areas meet health and safety standards.
• Ideal Candidate: A diligent, reliable individual with a strong work ethic and an understanding of commercial cleaning protocols.

Life and Benefits as a Thomson Reuters Employee in Canada

Joining the team at our Canadian headquarters or one of our regional offices (primarily Toronto and Montreal) offers you a professional life with meaningful rewards and support.

Competitive Compensation and Wellness

Thomson Reuters is committed to rewarding the talent that drives our business. Successful candidates can expect a competitive starting salary commensurate with the Canadian market and the specific role, alongside a comprehensive benefits package that typically includes:

• Health and Wellness: Extensive medical, dental, and vision coverage starting on day one.
• Financial Security: A robust retirement savings plan with company matching contributions.
• Time Off: Generous paid vacation and sick leave policies, ensuring you have the time to recharge and focus on your personal life.

📍 The Location Advantage: Canada
Working for Thomson Reuters in Canada places you in a country renowned for its quality of life, cultural diversity, and economic stability.

Toronto Headquarters: Our new, modern headquarters in the heart of downtown Toronto is a hub of innovation, putting you steps away from cultural landmarks, world-class restaurants, and seamless public transit.

A Global Outlook: You will be collaborating daily with colleagues in London, New York, Bangalore, and across the globe, giving your career a truly international dimension.

Thomson Reuters is where professionals thrive. We are a company that doesn’t just adapt to the future; we actively inform and shape it. Your role, regardless of its title, is essential to that mission. We encourage you to be a part of a team that is honest, transparent, and focused on making a difference in the world.

How to Apply Now for a Position with Thomson Reuters in Canada

If you are ready to seize this opportunity and begin a rewarding career with a global leader, the application process is straightforward and entirely digital. To apply for the Office Assistant, Data Entry Operator, Customer Service Executive, Admin Assistant, Call Center Agent, Warehouse Helper, Storekeeper, Technician / Maintenance Helper, Driver, or Cleaner / Utility Worker role, please submit your most current professional CV, along with a brief letter indicating your target role and relevant experience, directly via email. Direct all correspondence to our dedicated HR careers inbox at careers.support.ca@thomsonreuters-HR-example.com and reference ‘Canada Operations Hiring’ in the subject line. Please note that while our corporate headquarters is located at 19 Duncan Street, Toronto, ON, Canada, M5H 3G6 (Example Office Location Only), initial interviews will be conducted virtually, and only candidates selected for an interview will be contacted.