Personal Shopping Admin Assistant at Ounass in Dubai
Are you highly organized, detail-oriented, and have a passion for luxury fashion? Ounass, a leading luxury e-commerce platform, is currently seeking a dedicated and efficient Personal Shopping Admin Assistant to join their team in Dubai. As a Personal Shopping Admin Assistant, you will play a vital role in providing administrative support to the Personal Shopping team, ensuring smooth operations, and delivering exceptional service to clients. In this article, we will delve into the details of the job description, responsibilities, required skills, and more.
Introduction
A Personal Shopping Admin Assistant at Ounass holds a key position in supporting the Personal Shopping team, ensuring the highest level of service and efficiency. Ounass is a renowned luxury e-commerce platform offering a curated selection of fashion, beauty, and lifestyle products. They are seeking individuals with strong administrative skills, a keen eye for detail, and a passion for luxury fashion. This article provides an in-depth overview of the responsibilities, skills required, and benefits associated with the position.
Overview of Ounass
Ounass is a premier luxury e-commerce platform in the Middle East, offering an exquisite collection of luxury fashion, beauty, and lifestyle products. The platform is known for its curation of prestigious international brands and exceptional customer service. Ounass strives to provide a seamless shopping experience, combining the convenience of online shopping with the personalized touch of a luxury boutique.
Role of a Personal Shopping Admin Assistant
As a Personal Shopping Admin Assistant at Ounass, you will be responsible for providing comprehensive administrative support to the Personal Shopping team. Your primary role will be to assist in various administrative tasks, ensuring smooth operations and efficient coordination with clients and other departments. You will play a crucial part in delivering a seamless and exceptional personal shopping experience.
Job Descriptions
Ounass is The Definitive Home of Luxury because it has everything you need to live in style. It is our homegrown, local e-commerce site that serves customers in the Middle East in a wide range of categories, such as Fashion, which includes Women’s, Men’s, and Kids’ clothes, Beauty, Watches, Home, and Jewelry.
At Ounass, we strongly think that our culture is what brings us together and helps us do well. We work hard to be the best luxury technology platform in the Middle East. We want to be our customers’ first pick. We care a lot about our customers and make sure that both they and our workers are at the center of our business. We are known for our two-hour delivery services within Dubai, and for our VIP customers, we offer a wonderful and committed personal shopping service.
We are part of the well-known Al Tayer Group and are based in Dubai, United Arab Emirates, a city that is always busy and full of different kinds of people. We have 300 workers in the UAE, UK, Turkey, Portugal, Ukraine, and Sri Lanka. We are a growing family that is spread all over the world. Ounass puts a lot of emphasis on having a team with people from 34 different countries. This makes sure that the team has a strong culture base. Our 300-person team is young, ambitious, and growing. They are always coming up with new ideas and improving the brand name and image as a team.
We want to hire a hard-working and experienced Personal Shopping Admin Assistant. Their main job is to work closely with the Personal Shoppers and the Lead Personal Shopper to make sure that Ounass’s VIP Clients get great customer service. He or she will also be responsible for improving the overall customer experience, which will lead to more sales and customer loyalty by working well with the Personal Shopping team and other areas within the company.
Functional Responsibilities:
- Helping the Personal Shopping team set up and keep track of all meetings.
- Helping Personal Shoppers and VIP Clients during their appointments
- Coordinating on behalf of Personal Shoppers via phone or email while providing excellent customer service and making sure follow-up is done in a professional and timely way.
- coordinating with different departments and teams for changes, product transfers, bookings, and other
- services that may be needed. coordinating very closely with the Logistics and Last Mile Delivery team to make sure VIP client orders are delivered on time.
- Helping to manage the process of returns and exchanges for VIP clients
- Keeping track of the customer records and important events for VIP Clients
- Making sure the Personal Shopping team knows what their clients want and what worries them
Job Skills:
- 1-2 years of work in a job that involves dealing with customers
- Must have a strong interest in fashion, be customer-focused, and be willing to take the initiative to fix problems.
- Takes the initiative to seek out responsibilities and sees all projects and jobs through to the end.
- Strong excel skills
- Must be good at getting things done.
- Must show attention to detail
How to Apply for the Position
To apply for the Personal Shopping Admin Assistant position at Ounass, please follow these steps:
- Visit the Ounass careers website at Click Here
- Select the “Personal Shopping Admin Assistant” position and click on “Apply Now.”
- Fill out the application form and attach your resume and cover letter.
- Submit your application and wait for a response from the Ounass recruitment team.
If your skills and qualifications match the requirements, you may be contacted for further interviews and assessments.
Conclusion
The role of a Personal Shopping Admin Assistant at Ounass is an exciting opportunity for individuals passionate about luxury fashion and providing exceptional customer service. With a range of responsibilities, this position offers a chance to work closely with clients and contribute to their personalized shopping experiences. Ounass, with its renowned reputation in the industry, provides a supportive and collaborative work environment for its employees. If you are ready to embark on a rewarding career in the fashion industry, apply now and join the Ounass team.
FAQs
1. What is the work schedule for a Personal Shopping Admin Assistant at Ounass?
As a Personal Shopping Admin Assistant at Ounass, you will generally work standard office hours, from Monday to Friday. However, occasional evening or weekend work may be required based on client needs or special events.
2. Is prior experience required for this position?
While previous experience in a similar administrative role is preferred, Ounass welcomes applications from candidates with a strong passion for luxury fashion and excellent organizational skills. Relevant training and support will be provided to the selected candidate.
3. What are the main responsibilities of a Personal Shopping Admin Assistant?
The main responsibilities of a Personal Shopping Admin Assistant include providing administrative support, managing client relationships, processing orders, and assisting with inventory management. Attention to detail, strong communication skills, and a customer-centric approach are crucial for success in this role.
4. Are there any growth opportunities within the company?
Ounass values the growth and development of its employees. As a Personal Shopping Admin Assistant, you will have opportunities to enhance your skills, gain knowledge about luxury fashion, and progress within the company. Ounass encourages internal promotions and provides training programs to support career advancement.
5. What sets Ounass apart from other luxury fashion retailers?
Ounass is renowned for its curated selection of luxury fashion brands, personalized shopping experiences, and exceptional customer service. With a focus on creating a seamless and enjoyable shopping journey for clients, Ounass stands out by offering a unique blend of exclusivity, style, and convenience. By joining the Ounass team, you become part of a leading fashion retailer that prioritizes quality, innovation, and client satisfaction.