Hotel Porter Jobs in UK with Visa Sponsorship

Job Description:

Cornwall Staff Agency, a reputable staffing agency in the UK, is currently seeking dedicated and enthusiastic individuals to join our team as Hotel Porters. As a Hotel Porter, you will play a vital role in ensuring the smooth operation of our client hotels in the UK by providing exceptional customer service and assistance to guests.

Responsibilities:

1. Guest Services:

   • Welcome guests upon arrival, providing a warm and friendly greeting.
   • Assist guests with their luggage, ensuring proper handling and delivery to their rooms.
   • Offer information about hotel facilities, amenities, and local attractions.
   • Respond promptly and courteously to guest inquiries, requests, and complaints.

2. Concierge Duties:

   • Provide concierge services such as arranging transportation, making restaurant reservations, and organizing local tours.
   • Assist guests with check-in and check-out processes, including luggage storage and retrieval.
   • Offer directions and recommendations for local restaurants, shops, and attractions.

3. Security and Safety:

   • Monitor and maintain a safe and secure environment for guests and hotel property.
   • Ensure the correct handling of guest belongings and lost and found items.
   • Report any suspicious activity or safety concerns to the appropriate hotel staff.

4. Support to Other Departments:

   • Assist other hotel departments, such as housekeeping and maintenance, as needed.
   • Deliver items to guest rooms, such as extra towels, toiletries, or room service orders.
   • Help with the setup and breakdown of conference rooms and event spaces.

5. Maintenance and Cleanliness:

   • Maintain the cleanliness and tidiness of public areas, including the lobby, entrances, and corridors.
   • Perform basic maintenance tasks, such as changing light bulbs and reporting maintenance issues to the appropriate department.

Requirements:

• Excellent customer service skills with a friendly and approachable demeanor.
• Strong communication and interpersonal skills.
• Ability to handle guests’ luggage safely and efficiently.
• Physical fitness and stamina to perform tasks such as lifting heavy luggage.
• Professional appearance and grooming.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Previous experience as a Hotel Porter or in a similar guest-facing role is preferred.
• Knowledge of local attractions and amenities is a plus.
• Basic computer skills for handling guest requests and maintaining records.

If you are a customer-focused and proactive individual looking to contribute to the hospitality industry, we encourage you to apply for the Hotel Porter position at Cornwall Staff Agency. Join our team and be part of creating memorable experiences for guests in hotels across the UK. Apply today and embark on an exciting career in hospitality.