Hospitality Jobs in Canada for Expatriates

The Grand Lakes Hospitality Group is one of Canada’s premier hospitality management companies, offering exceptional services to both leisure and business travelers. We operate a variety of upscale hotels, resorts, and restaurants across Canada, all renowned for their luxurious facilities and impeccable service. As the hospitality industry continues to thrive, we are looking to expand our talented team by welcoming expatriates to join us in providing world-class hospitality experiences.

We are excited to announce job opportunities for expatriates in the hospitality industry. If you have a passion for customer service, enjoy working in a dynamic environment, and want to advance your career in one of the most beautiful countries in the world, The Grand Lakes Hospitality Group is the perfect place for you. We offer visa sponsorship for international candidates, along with competitive salaries and the opportunity to work in a diverse and supportive work culture.

Whether you’re a seasoned professional or someone eager to break into the hospitality industry, we invite you to explore the exciting opportunities we have for you in Canada. Join us and become part of a team that delivers unparalleled service and creates lasting memories for guests across the country.

Job Titles:

Hotel General Manager
Restaurant Manager
Housekeeping Manager
Front Desk Supervisor
F&B Supervisor
Event Coordinator
Sales & Marketing Manager
Guest Services Manager
Project Manager (Hospitality)
Executive Chef

Key Responsibilities:

Below are the specific responsibilities for each of the roles available at The Grand Lakes Hospitality Group:

1. Hotel General Manager:

Oversee all hotel operations, ensuring the smooth running of daily activities across all departments, including guest services, housekeeping, and food & beverage.
Develop and implement strategies to increase guest satisfaction and ensure that service standards are consistently met.
Manage hotel budgets, track expenses, and maximize profitability through cost control and revenue enhancement initiatives.
Ensure that all staff members are trained, motivated, and working towards the common goal of excellent customer service.
Maintain a high level of communication with guests, addressing any issues or concerns promptly and professionally.
Foster a positive, team-oriented work environment, encouraging open communication and collaboration across all hotel departments.
Monitor and analyze performance reports, taking proactive steps to resolve any operational challenges and ensure continuous improvement.

2. Restaurant Manager:

Oversee the daily operations of the restaurant, ensuring that all aspects of service, food quality, and cleanliness meet the highest standards.
Manage a team of waitstaff, chefs, and kitchen staff, providing guidance, training, and support to ensure efficient and high-quality service.
Work with the kitchen team to create new menu items and ensure that the restaurant’s offerings align with guest preferences.
Maintain an effective inventory system to manage food and beverage stock levels and minimize waste.
Address guest feedback and resolve any complaints or concerns, ensuring customer satisfaction at all times.
Monitor financial performance, including sales, labor costs, and food costs, and develop strategies to increase profitability.
Ensure compliance with health and safety regulations, including food safety, sanitation, and employee safety.

3. Housekeeping Manager:

Oversee all housekeeping activities, ensuring that guest rooms and public areas are cleaned and maintained to the highest standards.
Manage the housekeeping team, ensuring that duties are completed efficiently and in a timely manner.
Conduct regular inspections of guest rooms, common areas, and back-of-house areas to ensure cleanliness and maintenance standards are met.
Develop and manage housekeeping schedules to optimize staff productivity and ensure that all rooms are cleaned and prepared for guests on time.
Monitor inventory of cleaning supplies, linens, and amenities, ensuring that all necessary items are stocked and readily available.
Handle guest requests and complaints related to housekeeping, providing timely resolutions.
Collaborate with other departments, including maintenance and guest services, to ensure that rooms and facilities meet guest expectations.

4. Front Desk Supervisor:

Supervise the daily operations of the front desk, including guest check-ins and check-outs, reservations, and guest inquiries.
Ensure a warm and welcoming atmosphere for guests upon arrival, providing exceptional customer service at all times.
Handle guest complaints and resolve issues promptly and professionally, ensuring guest satisfaction.
Manage front desk staff schedules and provide training to ensure high levels of customer service and operational efficiency.
Monitor front desk operations, including cash handling, credit card processing, and room assignment, ensuring compliance with hotel policies.
Communicate with housekeeping and maintenance teams to ensure rooms are prepared and any guest issues are addressed immediately.
Maintain accurate records of guest stays, reservations, and billing information.

5. F&B Supervisor:

Supervise food and beverage operations in restaurants, bars, and catering services, ensuring high standards of service and quality.
Coordinate with the kitchen and service staff to ensure that food is prepared and served in a timely and efficient manner.
Monitor service standards and guest satisfaction, addressing any issues or complaints immediately.
Ensure proper inventory management and ordering of food and beverage supplies, maintaining cost control measures.
Provide leadership and support to the F&B team, ensuring they are well-trained and motivated to deliver excellent service.
Assist in the development of menus, pricing, and promotions to attract guests and maximize revenue.
Ensure that all health, safety, and hygiene standards are met in the food and beverage operations.

6. Event Coordinator:

Plan, organize, and coordinate events, including weddings, conferences, and corporate gatherings, ensuring that all details are handled seamlessly.
Work with clients to understand their event requirements, providing recommendations on venues, catering, décor, and entertainment.
Collaborate with other departments, such as catering, housekeeping, and front desk, to ensure that event logistics are executed smoothly.
Manage event budgets, ensuring that events are delivered within the specified cost while meeting client expectations.
Supervise event staff and ensure that they are well-prepared and equipped to handle all event-related tasks.
Ensure that all equipment, including AV setups, lighting, and sound systems, is available and functioning.
Handle post-event feedback and reviews to continuously improve event offerings.

7. Sales & Marketing Manager:

Develop and execute sales and marketing strategies to promote the hotel and increase bookings.
Work closely with the marketing team to create campaigns, advertisements, and promotional materials that target potential guests.
Establish and maintain relationships with travel agents, corporate clients, and event planners to generate new business.
Monitor competitor offerings and market trends to identify opportunities for growth and market positioning.
Manage the hotel’s online presence, including website content, social media, and online travel agencies (OTAs).
Track and report on sales performance, providing insights to senior management and adjusting strategies as needed.
Organize promotional events and campaigns to increase brand awareness and attract new clients.

8. Guest Services Manager:

Oversee all aspects of guest services, ensuring that guests have a positive experience from arrival to departure.
Manage guest requests, complaints, and inquiries, providing timely and effective resolutions.
Ensure that all guest amenities and services, such as concierge, transportation, and special requests, are fulfilled to guest satisfaction.
Work with other departments to ensure that guest preferences are communicated and that special requirements are met.
Monitor guest feedback and online reviews to identify areas for improvement in services and operations.
Train and motivate guest services staff to deliver exceptional service and create memorable guest experiences.
Develop and implement guest service standards and policies to maintain consistent service excellence.

9. Project Manager (Hospitality):

Oversee the planning, execution, and completion of hospitality development projects, including new builds, renovations, and refurbishments.
Develop and manage project timelines, budgets, and resources, ensuring that all milestones are met and the project is delivered on time.
Coordinate with architects, engineers, and construction teams to ensure that the design and construction align with the hotel’s brand and standards.
Ensure that all construction work adheres to safety regulations, building codes, and environmental standards.
Communicate with stakeholders, including senior management, clients, and contractors, to ensure that expectations are met and potential risks are addressed.
Prepare and present regular project reports, tracking progress and providing solutions to any challenges.
Manage procurement processes and work with suppliers to secure materials and equipment at competitive prices.

10. Executive Chef:

Oversee the daily operations of the kitchen, ensuring that all dishes meet the restaurant’s quality standards and guest expectations.
Manage kitchen staff, providing leadership, training, and support to ensure efficient and high-quality food preparation.
Develop menus and create innovative dishes that reflect the hotel’s brand and appeal to guests.
Ensure that all kitchen operations, including food preparation, presentation, and storage, comply with health and safety regulations.
Manage inventory, order supplies, and control food costs to maintain budget targets.
Work closely with restaurant managers and event coordinators to plan and execute special events, banquets, and catering services.
Monitor guest feedback and adjust menu offerings or food preparation processes as needed to ensure customer satisfaction.

Qualifications and Skills:

To be successful in these roles at The Grand Lakes Hospitality Group, candidates should meet the following qualifications and skills:

Education:

A degree or diploma in Hospitality Management, Business Administration, Culinary Arts, or a related field.
Professional certifications in hotel or restaurant management, project management, or other relevant fields are an asset.

Experience:

2-5 years of experience in hospitality management, depending on the role.
Previous experience working in a hotel, resort, or restaurant setting is highly desirable for most positions.

Skills:

Strong leadership and communication skills to manage teams and collaborate with other departments.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficiency in hospitality management software, including property management systems (PMS) and point of sale (POS) systems.
Strong problem-solving and customer service skills.
Knowledge of health, safety, and food safety regulations.

Soft Skills:

Excellent organizational skills and attention to detail.
Ability to motivate and inspire team members.
Flexibility and adaptability to changing guest needs and business demands.

What We Offer:

Competitive Salary: Attractive salary packages based on experience and role.

Visa Sponsorship: Full visa sponsorship for international candidates, along with relocation assistance.

Health Benefits: Comprehensive healthcare, dental, and wellness programs for you and your family.

Career Development: Opportunities for professional growth, training, and career advancement.

Work Environment: A dynamic, supportive work culture that encourages creativity and innovation.

Employee Perks: Performance bonuses, recognition programs, and team-building activities.

How to Apply:

If you are ready to take your hospitality career to the next level and join The Grand Lakes Hospitality Group, please send your resume and cover letter to hr@grandlakeshospitality.ca. In your cover letter, please specify the role you are applying for and explain why you would be a great fit for the position.

For inquiries or additional information, feel free to contact us at +1 416-555-8989.

Location:
The Grand Lakes Hospitality Group
200 Front Street, Suite 300,
Toronto, ON, M5J 2X5, Canada

Job Category: Canada jobs

Job Type: Full Time

Job Location: Canada