Front of House Support Team in UK – Apply Online
The Front of House Support Team plays a vital role in ensuring exceptional customer experiences at PizzaExpress Restaurants Ltd in the UK. This dynamic position involves providing support to the front-of-house staff and maintaining a welcoming and efficient dining environment. In this article, we will provide a detailed job description for the Front of House Support Team at PizzaExpress Restaurants Ltd, outlining the responsibilities, required skills, and the benefits of working in this role.
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Job Details
Company Name: PizzaExpress Restaurants Ltd
Job Position: Front of House Support Team
Job Location: Birstall, Leeds, WF17 9AD, UK
Job Type: Permanent Full Time
No of Vacancies: 4
Education
- General
Experience
- No Required
Responsibilities of the Front of House Support Team
As a member of the Front of House Support Team at PizzaExpress Restaurants Ltd, you will have a range of responsibilities to ensure the smooth running of the restaurant. Some of the key tasks and duties include:
#1: Customer Service
- Greeting and welcoming customers upon arrival.
- Assisting customers with seating and providing menu recommendations.
- Handling customer inquiries and resolving any issues or complaints promptly and professionally.
#2: Table Preparation and Maintenance
- Setting up and organizing tables before service.
- Ensuring tables are clean, presentable, and properly set with cutlery, napkins, and condiments.
- Monitoring tables throughout service, clearing plates, and resetting tables promptly.
#3: Support for Wait Staff
- Assisting wait staff by taking food and drink orders when required.
- Serving beverages and assisting in delivering food to tables.
- Collaborating with the wait staff to ensure smooth and efficient service.
#4: Cash Handling
- Processing customer payments accurately and efficiently.
- Handling cash transactions and operating the POS system.
- Balancing cash registers at the end of each shift.
#5: Restaurant Cleanliness
- Maintaining cleanliness and tidiness in the dining area.
- Cleaning and sanitizing tables, chairs, and other dining furniture.
- Assisting in general cleaning tasks as needed.
Required Skills and Qualifications
To excel as a member of the Front of House Support Team at PizzaExpress Restaurants Ltd, you should possess the following skills and qualifications:
#1: Customer Focus
- Excellent customer service skills, with a friendly and welcoming demeanor.
- Ability to handle customer inquiries and resolve issues in a professional and efficient manner.
#2: Communication and Collaboration
- Strong interpersonal and communication skills to work effectively with customers and colleagues.
- Ability to collaborate with the wait staff and kitchen team to ensure smooth operations.
#3: Attention to Detail
- A keen eye for detail to maintain table settings and ensure cleanliness in the dining area.
- Accuracy in processing customer payments and handling cash transactions.
#4: Time Management
- Efficient time management skills to handle multiple tasks and prioritize responsibilities.
Working Conditions and Benefits
As a member of the Front of House Support Team at PizzaExpress Restaurants Ltd, you can expect the following working conditions and benefits:
- Work schedule: Shift-based work, including evenings, weekends, and holidays.
- Competitive salary and benefits package.
- Opportunities for career advancement and personal development.
- A vibrant and inclusive work environment.
Career Growth Opportunities
PizzaExpress Restaurants Ltd values the growth and development of its employees. As a member of the Front of House Support Team, you can explore opportunities for career advancement within the organization. With the right skills, dedication, and passion for exceptional customer service, you can progress to roles such as Assistant Manager or pursue a career in restaurant management.
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How to Apply
To apply for a position in the Front of House Support Team at PizzaExpress Restaurants Ltd, please visit our official website and navigate to the Careers section. Browse through the available job openings and submit your application online. Make sure to include an updated resume and a cover letter highlighting your relevant experience and skills.
Conclusion
Joining the Front of House Support Team at PizzaExpress Restaurants Ltd offers an exciting opportunity to be a part of a renowned restaurant brand known for its exceptional food and customer service. As a member of this team, you will play a vital role in creating memorable dining experiences for customers. With competitive benefits, career growth opportunities, and a vibrant work environment, PizzaExpress Restaurants Ltd is a fantastic place to build a rewarding career in the hospitality industry.
FAQs
Q1: What are the working hours for the Front of House Support Team at PizzaExpress Restaurants Ltd?
A1: The Front of House Support Team works on a shift-based schedule, which includes evenings, weekends, and holidays.
Q2: What skills are required to be successful in the Front of House Support Team?
A2: Key skills for the Front of House Support Team include customer focus, communication, collaboration, attention to detail, and time management.
Q3: Is prior experience necessary to apply for the Front of House Support Team position?
A3: While prior experience is beneficial, PizzaExpress Restaurants Ltd welcomes applications from individuals with a passion for customer service and a willingness to learn.
Q4: What career growth opportunities are available for the Front of House Support Team?
A4: Front of House Support Team members can progress to roles such as Assistant Manager or pursue a career in restaurant management with the right skills and dedication.
Q5: How can I apply for a position in the Front of House Support Team at PizzaExpress Restaurants Ltd?
A5: To apply, visit the official PizzaExpress Restaurants Ltd website and navigate to the Careers section. Browse the job openings and submit your application online with an updated resume and cover letter.