Front Desk Agent Required in Oman

NOVOTEL, a prestigious name in the hospitality industry, is currently looking for dedicated Front Desk Agents to join their team in Oman. This article offers a comprehensive view of the Front Desk Agent position at NOVOTEL, covering various aspects including job responsibilities, salary, benefits, and a step-by-step guide on how to apply.

Job Details

Title: Front Desk Agent Required in Oman
Company: NOVOTEL
Location: OMAN

Education

• Secondary // Bachelor Degree / Diploma

Experience

• 1-2 Years of Experience

Job Overview

Working as a Front Desk Agent at NOVOTEL is a rewarding opportunity to be at the forefront of guest interactions, ensuring a seamless and welcoming experience. This role involves providing exceptional customer service and managing various tasks at the hotel’s front desk.

Job Responsibilities

• Guest Check-In/Check-Out: Welcoming guests, completing the check-in and check-out processes, and ensuring accuracy in reservations and billing.
• Customer Service: Providing exceptional customer service, addressing guest inquiries, resolving issues, and offering assistance to make their stay enjoyable.
• Reservations Management: Handling room reservations, cancellations, and modifications accurately.
• Payment Handling: Managing guest payments, processing credit card transactions, and maintaining a secure and balanced cash drawer.
• Information and Support: Providing information about hotel services, local attractions, and directions to guests.

Education and Qualification

To be considered for the role of Front Desk Agent at NOVOTEL, the following qualifications are generally expected:

• A high school diploma or equivalent.
• Proficiency in English and Hindi languages.
• Strong communication and interpersonal skills.
• Prior experience in a similar role or the hospitality industry is often preferred.

Benefits

Working as a Front Desk Agent at NOVOTEL comes with several benefits:

• Competitive Salary: Front Desk Agents at NOVOTEL receive a competitive salary, with a base range of RO 140 to RO 300, depending on qualifications and experience, in addition to potential performance-based bonuses.
• Professional Growth: NOVOTEL values career development and offers opportunities for advancement within the organization.

How To Apply

If you are ready to embark on a fulfilling career as a Front Desk Agent at NOVOTEL, follow these steps to apply:

• Prepare Your CV: Create a well-structured CV that highlights your relevant skills, qualifications, and any previous experience in the hospitality industry.
• Use the Provided Link: To apply for the Front Desk Agent position at NOVOTEL, use the following link: [CV Resume Submission]
• Submit Your Application: Complete the application form with accurate and comprehensive information, and attach your CV.
• Expect a Response: The HR team at NOVOTEL will review your application and reach out if your qualifications align with their requirements.

Conclusion

Joining NOVOTEL as a Front Desk Agent in Oman is an opportunity to be a part of a renowned hotel brand and provide guests with exceptional service. This position offers a competitive salary and prospects for professional growth within the hospitality industry.