Customer Services Assistant at Compass Group (UK)-Apply Online

Job Description

Compass Group, a leading provider of catering and support services, is seeking dedicated individuals to join our team as Customer Services Assistants. As a Customer Services Assistant, you will play a crucial role in delivering exceptional customer service and ensuring a positive dining experience for our clients and customers at various locations.

Job Details

Employer Name: Compass Group

Job Location: Southampton, SO40 4ZG, UK

Job Position: Customer Services Assistant 

Term of Employment: Permanent

Salary: £10.00-£15.00 Hourly

Education

• General

Experience

• 1-2 years of Experience

Responsibilities:

• Greet and welcome customers in a friendly and professional manner.
• Assist customers with inquiries, providing information about menus, ingredients, and dietary requirements.
• Take customer orders accurately and efficiently, ensuring special requests and dietary restrictions are communicated to the kitchen team.
• Serve food and beverages promptly and courteously, ensuring high quality and presentation standards are met.
• Handle payments and operate cash registers or electronic payment systems accurately.
• Maintain cleanliness and organization in service areas, including clearing tables, sanitizing surfaces, and replenishing supplies as needed.
• Follow health and safety guidelines, including proper food handling, hygiene practices, and maintaining a clean and safe environment.
• Engage with customers to ensure their satisfaction, promptly addressing any concerns or issues that may arise.
• Collaborate with the team to ensure smooth service operations and efficient workflow.
• Support the setup and breakdown of dining areas for events and functions.
• Assist in restocking and rotating food and beverage items as needed.
• Uphold company standards and policies related to customer service, cleanliness, and professional conduct.

Requirements:

• Previous experience in a customer service role is preferred but not essential.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Strong customer service orientation and the ability to handle customer inquiries and complaints professionally.
• Basic knowledge of food and beverage menus, ingredients, and dietary requirements.
• Ability to work effectively as part of a team and collaborate with colleagues.
• Attention to detail and the ability to work efficiently in a fast-paced environment.
• Basic math skills for handling cash and operating registers or payment systems.
• Understanding of health and safety regulations related to food service.
• Flexibility to work in shifts, including early mornings, evenings, weekends, and bank holidays.
• Professional appearance and demeanor, with a commitment to maintaining high standards of cleanliness and personal hygiene.

Compass Group offers competitive compensation, training opportunities, and a supportive work environment. If you are passionate about delivering excellent customer service, have a positive attitude, and enjoy working in a dynamic team, we would love to hear from you.

To apply, please submit your CV (Curriculum Vitae) and a brief cover letter outlining your relevant experience and why you are interested in joining Compass Group as a Customer Services Assistant. While we appreciate all applications, only shortlisted candidates will be contacted for further consideration.

Check It: Food & Bar Service Assistant at Compass Group (UK)