Customer Service Jobs in Dubai Airport Area – 2025 Hiring Now
Join the Heart of Travel – Start Your Career in Customer Service at Dubai Airport
Looking for a career where every day is dynamic, people-focused, and part of one of the busiest international travel hubs in the world? You’ve found it.
SkyGate Aviation Services LLC, one of the premier airport and aviation support service providers in Dubai, is now hiring for multiple Customer Service roles in the Dubai Airport area. Whether you’re an experienced professional or a fresh graduate with great communication skills, we have a place for you on our team.
About SkyGate Aviation Services LLC
Established in 2011 and headquartered in the Dubai Airport Freezone (DAFZA), SkyGate is a trusted partner of Dubai International Airport (DXB), Al Maktoum International Airport (DWC), and multiple airlines across the GCC.
We specialize in:
- Passenger services
- Ground operations
- Lounge management
- Baggage handling
- Concierge and VIP customer services
As Dubai continues to grow as a global aviation hub, so do we. With increasing passenger traffic and airline partnerships, we are expanding our workforce for 2025 and beyond.
Why Work in Dubai’s Airport Sector?
Dubai International Airport is more than a workplace — it’s a global gateway, a melting pot of cultures, and one of the busiest and most prestigious airports in the world.
Benefits of Working in Dubai Airport Area:
- Tax-Free Salary
- Diverse Working Environment
- High Career Growth Potential
- Full Visa & Relocation Support
- World-Class Infrastructure
- Employee Perks (Free shuttle, meals, uniforms, and more)
If you love meeting people, solving problems, and working in fast-paced environments, this is your opportunity to shine.
Dubai Airport Job Location Details
Office & Operations Base:
- SkyGate Aviation Services LLC
- Building 5WA, Dubai Airport Freezone (DAFZA),
- Al Quds Street, Dubai, United Arab Emirates
- Landmark: Near Terminal 2, DXB Airport
Easy Job Titles You Can Apply For
We’re hiring entry-level to mid-level Customer Service roles that don’t require years of experience. If you have basic English skills, a positive attitude, and customer-first thinking, we want to hear from you!
1. Customer Service Representative
Salary: AED 4,000 – AED 6,000/month
Responsibilities:
- Greet passengers
- Answer queries and assist with directions
- Handle complaints professionally
2. Baggage Handler Assistant
Salary: AED 3,200 – AED 4,500/month
Responsibilities:
- Load and unload passenger luggage
- Tag baggage correctly
- Assist with lost luggage reports
3. Check-in Counter Agent
Salary: AED 4,500 – AED 6,500/month
Responsibilities:
- Process flight check-ins
- Issue boarding passes
- Verify travel documents
4. Passenger Services Assistant
Salary: AED 3,800 – AED 5,500/month
Responsibilities:
- Help elderly, disabled, and VIP passengers
- Guide travelers to gates and services
- Handle flight delays with empathy
5. Call Center Customer Support
Salary: AED 4,200 – AED 6,000/month
Responsibilities:
- Answer calls and respond to passenger inquiries
- Assist with booking/rescheduling
- Report system issues to IT or ticketing teams
6. Lost & Found Desk Assistant
Salary: AED 4,000 – AED 5,800/month
Responsibilities:
- Register and store found items
- Assist passengers in locating lost items
- Maintain accurate logs and handover reports
7. Lounge Receptionist
Salary: AED 4,500 – AED 6,800/month
Responsibilities:
- Welcome VIP guests to lounges
- Provide information on amenities
- Handle bookings and refreshments
8. Airport Information Desk Agent
Salary: AED 4,000 – AED 5,600/month
Responsibilities:
- Provide flight information
- Support passengers with connecting flights
- Distribute maps and airport guides
9. Gate Attendant
Salary: AED 3,800 – AED 5,200/month
Responsibilities:
- Assist in boarding and deboarding
- Verify tickets and boarding passes
- Handle last-minute gate changes
10. Ramp Service Dispatcher (Entry Level)
Salary: AED 4,200 – AED 6,000/month
Responsibilities:
- Coordinate between ground crew and terminal
- Communicate flight statuses
- Assist with ground equipment dispatch
Basic Requirements for All Roles
- High School Diploma or equivalent (Bachelor’s is a plus)
- Good command of English (Arabic or other languages are a plus)
- Friendly attitude and people-first mindset
- Willingness to work in shifts (day/night/rotational)
- Neat appearance and punctuality
- Team spirit and adaptability
- Basic computer literacy (for some roles)
International Applicants – Visa Sponsorship Available
SkyGate Aviation Services proudly supports visa sponsorship for qualified candidates from abroad. We welcome applicants from:
- India
- Pakistan
- Bangladesh
- Philippines
- Kenya
- Nigeria
- Egypt
- Nepal
- Sri Lanka
- South Africa
We will assist with:
- Work Visa Processing
- Flight Ticket (one-way)
- 10 Days of Accommodation Upon Arrival
- Medical & Health Card
- Emirates ID
- Uniform & Safety Training
Employee Benefits
- Monthly salary (tax-free)
- Annual airfare allowance
- Paid vacation (30 days/year)
- On-duty meals
- Health insurance
- Free shuttle transport
- Training & certification programs
- Overtime pay and performance bonuses
- End-of-service gratuity
- Family visa option after probation (conditions apply)
Growth & Promotion
SkyGate invests in its people. Employees showing good performance and customer ratings will be considered for internal promotions every 6–12 months. Roles such as Team Leader, Supervisor, and Operations Coordinator are often filled from within.
We also offer paid professional development courses in aviation safety, customer conflict resolution, and hospitality management.
How to Apply
📧 Email Your CV To: hr@skygateservices.ae
📞 Phone for Inquiries: +971 4 235 9217
📍 Office Address: Building 5WA, DAFZA, Dubai, UAE
📅 Interview Hours: Sunday–Thursday, 9 AM to 4 PM (GST)
Email Subject Line Format:
“Application – [Your Desired Job Title] – Dubai Airport Customer Service 2025”