Customer Service Executive Jobs in Singapore with Visa Sponsorship

Job Responsibilities

Your responsibilities as a Customer Service Executive may include:

• Handling customer inquiries, requests, and complaints promptly and professionally.
• Providing information to clients regarding shipping and logistics services, rates, and schedules.
• Coordinating and tracking shipments, ensuring timely delivery, and resolving any issues that may arise.
• Collaborating with internal teams, including operations and sales, to meet customer needs.
• Preparing and maintaining accurate records of customer interactions and transactions.
• Assisting with the preparation of shipping documentation and ensuring compliance with regulations.
• Keeping clients informed about the status of their shipments and addressing any delays or changes.
• Identifying opportunities to upsell or cross-sell additional services to clients.
• Ensuring a high level of customer satisfaction and building long-term client relationships.

Education and Qualifications

• A minimum of a high school diploma or equivalent.
• Previous experience in customer service roles, preferably in the shipping and logistics industry.
• Strong communication and interpersonal skills.
• Excellent problem-solving and multitasking abilities.
• Proficiency in computer software and systems used in the industry.
• Knowledge of shipping and logistics processes and documentation is a plus.

Benefits

RSL SHIPPING PTE. LTD. offers the following benefits to its employees:

• Competitive salary and benefits package.
• Visa sponsorship for eligible candidates.
• Opportunities for professional development and career advancement.
• A collaborative and supportive work environment.
• Compliance with Singaporean labor laws and regulations.

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How To Apply

To apply for a Customer Service Executive position at RSL SHIPPING PTE. LTD. in Singapore, please visit the company’s official website or check for job postings on reputable job search websites. Follow the application instructions provided in the job listing and submit your application, including your resume and any required documents.

Conclusion

Join our team at RSL SHIPPING PTE. LTD. and play a key role in delivering top-notch customer service in the shipping and logistics industry. As a Customer Service Executive, your dedication and communication skills will contribute to our clients’ satisfaction and the success of our business.

Please note that the above description is a general outline and may vary based on the specific requirements and responsibilities of the job as advertised by RSL SHIPPING PTE. LTD. Always refer to the company’s official job postings for the most accurate and current information.

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