Customer Service Advisor Jobs in UK for Foreigner

Job Description

Join the North Devon District Council as a Customer Service Advisor! We are seeking enthusiastic individuals from around the world to provide exceptional customer service and support to our residents and stakeholders. This role offers an opportunity to contribute to effective communication, problem-solving, and community engagement.

Job Details:

• Company: North Devon District Council
  
• Title: Customer Service Advisor Jobs in UK for Foreigner
• Employment Type: Full-time,  Part-time
• Location: United Kingdom

Education

• High School / Bachelors Degree / Diploma 

Experience

• 1-2 Years of Experience

Job Responsibilities:

As a Customer Service Advisor at North Devon District Council, your responsibilities will include:

• Handling inquiries and providing information to residents, businesses, and visitors.
• Assisting with service requests, including housing, council tax, and waste management.
• Resolving issues, concerns, and complaints in a professional manner.
• Utilizing various communication channels, including phone, email, and in-person interactions.
• Documenting and maintaining accurate records of customer interactions.
• Collaborating with colleagues to ensure efficient service delivery.

Qualifications/Skills:

• Excellent verbal and written communication skills.
• Strong customer service orientation and problem-solving abilities.
• Adaptability and ability to handle diverse inquiries.
• Proficiency in using office software and databases.
• Empathy and a positive attitude in customer interactions.

Education and Experience Requirements:

• High school diploma or equivalent. Further education in customer service or related fields is beneficial.
• Previous experience in customer service roles, whether in-person or remotely, is advantageous.

Working Environments:

Customer Service Advisors work within the North Devon District Council’s customer service team, interacting with residents, businesses, and stakeholders. This role involves a blend of in-person and remote interactions, providing support to individuals with various inquiries.

How to Apply:

To apply for the Customer Service Advisor position, please visit our website and complete the online application form. Attach your CV and a cover letter outlining your relevant skills, experience, and your interest in the role.

FAQ:

Q: Can foreigners apply for this position?

A: Yes, the position is open to applicants of all nationalities who meet the required qualifications and work authorization.

Q: What training is provided to Customer Service Advisors?

A: Comprehensive training will be provided to familiarize selected candidates with council services, processes, and communication methods.

Q: Are there opportunities for career advancement within the council?

A: Yes, the council provides opportunities for growth and advancement based on performance and vacancies.

Conclusions:

Join North Devon District Council as a Customer Service Advisor and play a crucial role in providing support, information, and assistance to our community. This role offers a platform to enhance communication skills, address inquiries, and contribute to a positive customer experience. Apply now to become part of our team and make a meaningful impact on our community.