Customer Relations Manager in UK with Visa Sponsorship

Job Details

Company: adecco

Positions: Customer Relations Manager

Job Location: Liverpool, Merseyside, UK

Category: Sales & Retail – Other Sales & Retail

Salary: £ 26000 – £ 28000 / Year

Education

• General

Experience

• 1/2 Years of Experience

Job Description

We are seeking a highly skilled and motivated Customer Relations Manager to join our dynamic team in the United Kingdom. As a Customer Relations Manager, you will play a pivotal role in ensuring excellent customer satisfaction and building strong relationships with our valued clients. This position requires exceptional communication and problem-solving skills, as well as a deep understanding of customer needs and preferences. If you are passionate about delivering exceptional customer experiences and have a proven track record in customer relations, we invite you to apply for this exciting opportunity.

Responsibilities:

• Develop and implement effective customer relations strategies to enhance customer satisfaction and loyalty.
• Serve as the main point of contact for key clients, addressing their inquiries, concerns, and requests promptly and professionally.
• Build and maintain strong relationships with customers, gaining a deep understanding of their business needs and requirements.
• Collaborate with cross-functional teams to ensure seamless delivery of products and services to customers.
• Proactively identify opportunities to enhance customer experiences and provide feedback to internal teams for process improvements.
• Monitor customer feedback and satisfaction levels, taking appropriate measures to address any issues or concerns.
• Analyze customer data and trends to identify areas for growth and potential revenue opportunities.
• Conduct regular customer meetings and presentations to communicate updates, discuss performance, and identify areas for improvement.
• Stay up-to-date with industry trends and competitors’ activities to maintain a competitive edge in customer relations.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field (or equivalent experience).
• Proven work experience as a Customer Relations Manager or a similar role, preferably in the UK market.
• Strong interpersonal and communication skills, with the ability to effectively engage with customers and internal stakeholders.
• Excellent problem-solving and conflict resolution abilities, with a customer-centric approach.
• Proficient in customer relationship management (CRM) software and tools.
• Strong analytical and data interpretation skills, with the ability to derive meaningful insights from customer data.
• Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
• Knowledge of industry best practices in customer relations and customer experience management.
• Exceptional organizational and time management skills.
• Flexibility to travel occasionally, as required.

We offer competitive compensation packages, including benefits and opportunities for professional growth and development. If you are a driven and customer-focused professional looking for a rewarding career, we would love to hear from you. Apply now to join our team as a Customer Relations Manager and contribute to our company’s success.

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