Customer Care Executive Required in Aster DM Healthcare Dubai
Job Overview
Aster DM Healthcare Dubai is seeking dedicated and customer-focused individuals for the role of Customer Care Executive. In this article, we will provide a comprehensive look at the responsibilities, education and qualification requirements, benefits, salary packages, and the application process for this essential role in healthcare customer service.
Job Details:
- Company: Aster DM Healthcare
- Title: Customer Care Executive Required in Aster DM Healthcare Dubai
- Employment Type: Full-time, Part-time
- Location: Dubai
Education
- High School / Bachelors Degree / Diploma
Experience
- 1-2 Years of Experience On Related Field
Job Responsibilities
- As a Customer Care Executive, you will play a vital role in ensuring excellent customer service and satisfaction.
- Customer Support: Provide exceptional customer support by addressing inquiries, resolving issues, and offering information.
- Appointment Scheduling: Assist customers in scheduling appointments and managing their healthcare needs.
- Feedback Management: Collect and analyze customer feedback to improve services and customer satisfaction.
- Documentation: Maintain accurate records of customer interactions and transactions.
Education and Qualification
To work as a Customer Care Executive with Aster DM Healthcare Dubai, certain educational and qualification criteria must be met.
- Minimum Requirements
- Bachelor’s degree or equivalent.
- Previous customer service experience is a plus.
- Proficiency in English.
- Excellent communication and problem-solving skills.
Benefits
- Working as a Customer Care Executive for Aster DM Healthcare Dubai comes with several benefits.
- Competitive Salary: Customer Care Executives receive a monthly salary ranging from AED 2500.00 to AED 7500, with the potential for performance-based bonuses.
- Professional Development: Opportunities for continuous learning and career advancement within the healthcare industry.
- Healthcare Coverage: Access to comprehensive healthcare coverage for you and eligible family members.
- Job Satisfaction: The role provides the opportunity to make a positive impact on people’s healthcare experiences.
Salary:
Customer Care Executives at Aster DM Healthcare Dubai receive a competitive monthly salary, ranging from AED 2500.00 to AED 7500, based on experience and qualifications. In addition to the base salary, performance-based bonuses may be applicable, enhancing your overall compensation.
How to Apply
If you’re interested in a role as a Customer Care Executive with Aster DM Healthcare Dubai, here’s how to apply:
- Online Application: Visit the official Aster DM Healthcare Dubai website and explore the career opportunities section.
- Prepare Your CV/Resume: Tailor your CV or resume to highlight your qualifications, customer service skills, and experiences.
Conclusion
Becoming a Customer Care Executive with Aster DM Healthcare Dubai is a rewarding career choice. You’ll be at the forefront of ensuring excellent customer service and satisfaction in the healthcare sector. If you have strong communication skills, a dedication to providing exceptional customer support, and the required qualifications, this role offers a pathway to a fulfilling and meaningful career.
Frequently Asked Questions (FAQs)
1. Is prior customer service experience required to become a Customer Care Executive at Aster DM Healthcare Dubai?
While previous customer service experience is a plus, it is not always mandatory. Aster DM Healthcare Dubai values excellent communication and problem-solving skills.
2. Can I apply if English is not my first language?
Proficiency in English is required, but it doesn’t have to be your first language. Effective communication in English is essential for providing customer support.
3. Are there age restrictions for applying for Customer Care Executive positions?
Typically, there are no specific age restrictions for this role.
4. Are there opportunities for career advancement within Customer Care Executive positions at Aster DM Healthcare Dubai?
Yes, the organization encourages professional growth and offers opportunities for career advancement within the healthcare industry.
5. What is the typical recruitment process for Customer Care Executive roles at Aster DM Healthcare Dubai?
The recruitment process usually involves submitting an online application, and candidates may be interviewed or evaluated for their suitability for the role.