Aramex is Urgently Hiring in Dubai

Aramex is a global logistics and transportation company, with a strong presence in the Middle East, and is recognized for its innovative services in e-commerce logistics, freight forwarding, and last-mile delivery. With over 30 years of experience in the logistics industry, we are looking to expand our team in Dubai to support our growing operations. As a leading provider of integrated logistics solutions, we pride ourselves on offering an exceptional work environment where individuals can grow, innovate, and contribute to the success of the company.

Currently, we are urgently hiring for multiple roles in our Dubai office, and we are looking for talented and dynamic individuals to join our team. If you are looking to build a rewarding career with a company known for its innovation, customer service excellence, and forward-thinking approach, Aramex is the place for you.

We offer a range of roles across various departments that suit different skills, qualifications, and experience levels. Whether you’re looking for an entry-level position or seeking to advance your career, Aramex provides a nurturing and collaborative environment where you can thrive.

Job Titles:

• Logistics Coordinator
• Warehouse Operations Supervisor
• Customer Service Representative
• Delivery Driver
• Supply Chain Analyst
• Sales Executive
• Import/Export Coordinator
• Freight Forwarding Specialist
• Warehouse Associate
• HR Assistant

Key Responsibilities:

Aramex is hiring for a variety of positions, each with specific responsibilities. Below are the primary responsibilities for the various roles we are looking to fill:

1. Logistics Coordinator:

• Coordinate daily logistics operations, including managing shipment routes and schedules.
• Work with the warehouse team to ensure timely dispatch and delivery of goods.
• Track shipments and resolve issues related to delays, lost items, or damaged goods.
• Manage and optimize the supply chain to improve efficiency and reduce costs.
• Communicate with clients regarding shipment statuses, customs issues, and delivery schedules.

2. Warehouse Operations Supervisor:

• Supervise the daily operations of the warehouse, ensuring that all activities are carried out in accordance with company policies.
• Oversee inventory management, including stock levels, incoming shipments, and order fulfillment.
• Ensure the safety of warehouse staff and maintain a clean, organized, and efficient working environment.
• Coordinate with the logistics department to ensure the smooth flow of goods into and out of the warehouse.
• Develop and implement warehouse strategies to optimize storage and improve operational efficiency.

3. Customer Service Representative:

• Act as the first point of contact for customers, answering inquiries related to shipments, deliveries, and services.
• Provide timely and accurate information regarding tracking, delivery status, and service-related issues.
• Handle customer complaints professionally, resolving issues efficiently and ensuring customer satisfaction.
• Collaborate with other departments, such as logistics and warehouse teams, to ensure prompt service delivery.
• Assist with the documentation and processing of customer orders, invoices, and returns.

4. Delivery Driver:

• Safely transport goods to customers according to established delivery schedules.
• Ensure all deliveries are made on time, providing the best customer experience through professional and courteous interactions.
• Load and unload items according to company safety standards.
• Perform routine vehicle inspections and maintain proper vehicle cleanliness.
• Handle delivery paperwork, including invoices, and ensure customer signatures are obtained upon delivery.

5. Supply Chain Analyst:

• Analyze supply chain processes and identify opportunities to reduce costs and improve efficiency.
• Work closely with the procurement, logistics, and operations teams to gather data and assess supplier performance.
• Monitor key performance indicators (KPIs) to ensure supply chain objectives are being met.
• Develop and implement strategies to streamline operations, reduce delays, and minimize bottlenecks.
• Provide detailed reports and insights to management on supply chain performance and trends.

6. Sales Executive:

• Identify and generate new business opportunities by prospecting and building relationships with potential clients.
• Promote and sell Aramex’s logistics and transportation services to businesses in need of supply chain solutions.
• Negotiate pricing and service terms with clients while ensuring company profitability.
• Work closely with the customer service and logistics teams to ensure customer requirements are met and services are delivered on time.
• Maintain and develop long-term relationships with existing clients, driving repeat business and customer loyalty.

7. Import/Export Coordinator:

• Coordinate international shipments, ensuring compliance with customs regulations and import/export laws.
• Prepare and process the necessary documentation for shipments, including bills of lading, import/export declarations, and invoices.
• Monitor the status of shipments, communicating with customs authorities, vendors, and clients as needed.
• Ensure timely customs clearance, working with freight forwarders to resolve any customs issues.
• Track shipments to ensure they arrive on time and in accordance with customer expectations.

8. Freight Forwarding Specialist:

• Organize and manage the movement of goods internationally, including coordinating air, sea, and land transportation.
• Negotiate with carriers and freight forwarders to secure the best pricing and service.
• Prepare and submit the necessary documentation, including shipping instructions and customs clearance paperwork.
• Track and monitor shipments to ensure timely delivery and resolve any issues related to delayed or damaged goods.
• Collaborate with the operations team to optimize shipping processes and reduce transportation costs.

9. Warehouse Associate:

• Assist with the loading and unloading of goods in the warehouse.
• Organize and stock goods in the warehouse, ensuring that they are stored safely and in compliance with inventory management protocols.
• Process incoming and outgoing orders, ensuring that goods are prepared and shipped according to client requirements.
• Perform inventory counts and assist in restocking materials when necessary.
• Maintain a clean and organized workspace to ensure safety and efficiency in the warehouse.

10. HR Assistant:

• Assist the HR department with recruitment, onboarding, and employee records management.
• Help coordinate employee training and development programs.
• Assist with payroll processing and ensure that employee benefits are administered correctly.
• Maintain HR databases and ensure all employee documentation is up-to-date.
• Handle employee inquiries regarding company policies, benefits, and procedures.

Qualifications and Skills:

To be successful in any of the positions at Aramex, candidates should possess the following qualifications and skills:

Education:

• A high school diploma or equivalent is required for most positions.
• A degree in Business Administration, Logistics, Supply Chain Management, or a related field is preferred for roles such as Supply Chain Analyst, Sales Executive, and HR Assistant.

Experience:

• 1-3 years of experience in the logistics, transportation, or customer service industry is preferred for many roles.
• Specific experience in international shipping, customs clearance, or freight forwarding is beneficial for Import/Export Coordinators and Freight Forwarding Specialists.

Technical Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with warehouse management systems (WMS) and customer relationship management (CRM) software.
• Knowledge of logistics management software and tools is preferred.

Communication Skills:

• Strong verbal and written communication skills, with the ability to communicate effectively with clients, customers, and team members.
• Ability to handle customer inquiries and resolve complaints in a professional and timely manner.

Problem-Solving:

• Strong problem-solving abilities, with the capacity to handle issues and resolve challenges quickly and efficiently.
• Ability to think critically and identify areas for improvement in operations.

Teamwork:

• Ability to work well within a team, collaborate with others, and contribute to collective goals.
• Experience working in a team-oriented environment, providing support to colleagues when needed.

Attention to Detail:

• Strong attention to detail, ensuring that tasks are completed accurately and in a timely manner.
• Ability to manage multiple tasks simultaneously and prioritize effectively.

Customer Service:

• A customer-centric attitude, with the ability to maintain positive relationships with clients and customers.
• Ability to address customer needs and concerns with patience and professionalism.

What We Offer:

Competitive Salary: We offer attractive salary packages that are competitive within the industry.

Health and Wellness Benefits: Comprehensive health insurance, dental, and vision coverage.

Career Development: Opportunities for career growth and advancement within a leading global logistics company.

Work-Life Balance: We understand the importance of work-life balance and offer flexible work arrangements where possible.

Employee Perks: Discounts on shipping services, wellness programs, and more.

How to Apply:

If you are a motivated and dynamic professional with experience in the logistics or customer service field, we encourage you to apply. Please send your resume and cover letter to hr@aramex.ae with the subject line “Application for [Job Title].” In your cover letter, please detail your relevant experience and why you are a great fit for the role.

For any questions or inquiries, please contact us at +971 4 213 1000.

Location:
Aramex
Al Qusais Industrial Area,
Dubai, UAE