Front Desk Receptionist Jobs in the UK

Job Title: Front Desk Receptionist
Company Name: The Ritz London
Location: 150 Piccadilly, St. James’s, London W1J 9BR, United Kingdom
Employment Type: Full-Time, Permanent
Experience Required: 1+ Year (preferred)
Visa Sponsorship: Available for eligible international applicants
Salary: £23,000 – £28,000 per year + Benefits

About The Ritz London

The Ritz London is an iconic hotel located in the heart of the British capital. Known for its timeless luxury, impeccable service, and elegant charm, The Ritz has been welcoming guests from around the world for over a century. As a bastion of British hospitality, we strive to maintain the highest standards across every aspect of our guest experience.

We are currently looking for a Front Desk Receptionist who is poised, professional, and passionate about delivering first-class service. If you’re looking to elevate your hospitality career and be part of one of the world’s most prestigious hotels, we’d love to hear from you.

Job Summary

As a Front Desk Receptionist, you will be the first point of contact for our guests. You’ll be responsible for warmly greeting visitors, handling check-in and check-out procedures, answering queries, and ensuring that all guests enjoy a seamless and welcoming experience from arrival to departure.

This role demands strong interpersonal skills, the ability to multitask under pressure, and a genuine passion for hospitality. You will be working closely with other departments to ensure guest satisfaction is consistently maintained at the highest level.

Required Qualifications & Skills

Minimum of 1 year experience in a receptionist or front desk role (preferably in a hotel or hospitality environment)
Excellent verbal and written communication skills in English
High level of professionalism, grooming, and interpersonal etiquette
Strong computer literacy (Microsoft Office, email, PMS software)
Ability to remain calm and composed under pressure
Outstanding organizational and time-management skills
Flexibility to work shifts, weekends, and public holidays
Additional languages (e.g., French, Spanish, Mandarin) are a plus

Visa Sponsorship for Foreign Applicants

The Ritz London is proud to be a Skilled Worker Visa sponsor and welcomes applications from foreign nationals who meet the eligibility criteria.

To qualify for visa sponsorship, candidates must:

Demonstrate experience and skills relevant to the front desk receptionist role
Meet English language proficiency as required by the UK Home Office
Pass background checks and provide valid identification and references
Be available for a minimum 2-year contract

Our HR department will assist international hires with:

Certificate of Sponsorship (CoS)
Visa application support
Relocation guidance
Optional staff housing during onboarding

Working Hours

Full-Time: 40–45 hours per week
Shift Patterns: Early, Mid, and Late shifts
Rotational weekends and holidays
Paid overtime available for additional hours worked

Salary & Benefits

Component	Details
Base Salary	£23,000 – £28,000 per year
Holiday Entitlement	28 days including public holidays
Meals	Complimentary meals on duty
Uniform	Free uniform and dry-cleaning
Pension Scheme	Company-contributed pension plan
Health Benefits	Private medical insurance
Bonuses	Performance-based incentives
Employee Perks	Discounts on hotel stays, dining, spa
Career Growth	Promotions, cross-department training