Urgent Required IT Service Desk Administrator in Dubai with Visa Sponsorship
Job Overview
GAC Group is looking for a proactive and skilled IT Service Desk Administrator to join their team in Dubai. This role includes visa sponsorship and offers a competitive salary.
Job Details:
- Title: Urgent Required IT Service Desk Administrator in Dubai with Visa Sponsorship
- Company : GAC Group
- Location: Dubai united Arab Emirates
- Salary: AED 2500.00 – AED 5000.00 Per Month
Education:
- Secondary // Bachelor Degree / Diploma
Experience
- 1-2 Years of Experience in Related Field
Roles and Responsibilities
- Provide first-level technical support to internal users via phone, email, or in-person.
- Troubleshoot and resolve hardware, software, and network-related issues.
- Document and track all support requests in the IT service management system.
- Escalate complex issues to the appropriate IT team members for resolution.
- Assist in the setup and configuration of new user accounts and hardware.
- Maintain and update IT support documentation and knowledge base articles.
- Monitor and manage IT assets and inventory.
- Ensure timely resolution of user issues and maintain high levels of customer satisfaction.
Education and Qualification
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum of 2 years of experience in an IT support or service desk role.
- Strong technical knowledge of computer hardware, operating systems, and common software applications.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in MS Office and IT service management tools.
- Relevant certifications (e.g., ITIL, CompTIA A+) are a plus.
Benefits
- Competitive salary.
- Visa sponsorship.
- Health insurance.
- Annual leave and other statutory benefits.
- Opportunities for career growth and development within the company.
Salary
- AED 2500.00 to AED 7500.00 per month plus bonus.
Company Overview
GAC Group is a leading global provider of integrated shipping, logistics, and marine services. With a presence in over 50 countries, GAC Group has a reputation for delivering high-quality services and solutions to its clients. The company’s commitment to excellence and innovation makes it a preferred partner in the maritime industry.
How to Apply
Interested candidates can apply using the given link here. Application Link
Conclusion
This position offers an excellent opportunity for IT professionals to enhance their careers with a reputable company. With competitive benefits and the chance for professional growth, GAC Group provides an ideal work environment for an IT Service Desk Administrator.