Customer Service Executive jobs in Dubai
Job Overview
The Customer Service Executive at Savills Middle East in Dubai is responsible for providing exceptional customer service to clients, assisting them with inquiries, resolving issues, and ensuring a positive experience with the company. This role involves managing client relationships, coordinating with internal teams, and maintaining high service standards.
Job Details:
- Company: Savills Middle East
- Title: Customer Service Executive jobs in Dubai
- Employment Type: Full-time, Part-time
- Salary: AED 2500.00-AED 7500.00per month
- Location: Dubai united Arab Emirates
Education
- High School / Bachelors Degree / Diploma
Experience
1-2 Years of Experience in related field
Duties and Responsibilities
- Respond promptly to customer inquiries via phone, email, and in-person.
- Handle and resolve customer complaints in a professional manner.
- Coordinate with internal departments to ensure customer needs are met.
- Maintain a high level of knowledge about company products and services.
- Process orders, forms, applications, and requests from customers.
- Keep records of customer interactions and transactions.
- Follow up on customer interactions to ensure satisfaction.
- Identify and escalate priority issues to management.
- Recommend potential products or services to management by collecting customer information and analyzing customer needs.
- Contribute to team efforts by accomplishing related tasks as needed.
Education and Qualification
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven customer service experience.
- Strong communication and interpersonal skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Proficiency in Microsoft Office Suite and CRM software.
- Excellent problem-solving skills.
- Ability to work well in a team environment.
Benefits
- Competitive salary .
- Performance-based bonus.
- Health insurance coverage.
- Paid time off and holidays.
- Professional development and training opportunities.
- Opportunities for career advancement within the company.
Salary
AED 2500.00 to AED 7500.00 per month, plus bonus.
Company Overview
Savills Middle East is a leading real estate consultancy firm, providing a wide range of property services to clients across the region. With a reputation for excellence and a commitment to customer satisfaction, Savills Middle East offers a dynamic and rewarding work environment for employees.
How to Apply
To apply for the Customer Service Executive position at Savills Middle East in Dubai, please use the following link: Apply Here
Conclusion
The Customer Service Executive role at Savills Middle East offers a rewarding opportunity for individuals with a passion for customer service and a desire to work in the real estate industry. With a competitive salary and comprehensive benefits, this position is ideal for those looking to advance their career in a dynamic and customer-focused environment in Dubai.