Hospitality Manager (Care Home) in UK with Visa Sponsorship

Job Description:

Kingsley Healthcare, a leading care home provider in the UK, is currently seeking a dedicated and compassionate Hospitality Manager to join our team. As the Hospitality Manager in a care home setting, you will be responsible for ensuring a high standard of hospitality and quality of life for our residents.

Responsibilities:

1. Resident Well-being:

   • Foster a warm and welcoming environment for residents, promoting their well-being and ensuring their comfort.
   • Collaborate with the care team to develop personalized care plans that meet residents’ individual needs and preferences.
   • Organize and oversee social and recreational activities to enhance residents’ quality of life.
   • Act as a point of contact for residents and their families, addressing their concerns and providing support.

2. Dining Services:

   • Oversee dining services, ensuring nutritious and appetizing meals are provided to residents.
   • Collaborate with the chef and kitchen staff to plan menus that cater to residents’ dietary requirements and preferences.
   • Monitor food service delivery, ensuring a pleasant dining experience and promoting dignity in meal times.
   • Implement and maintain hygiene and food safety standards in accordance with regulations.

3. Hospitality and Housekeeping:

   • Ensure a clean, safe, and well-maintained environment throughout the care home.
   • Oversee housekeeping services, including cleaning of resident rooms and communal areas.
   • Manage laundry services, ensuring residents’ clothing and linens are properly cared for.
   • Maintain appropriate stocks of supplies and equipment, coordinating with the appropriate departments.

4. Staff Management and Training:

   • Recruit, train, and supervise hospitality and housekeeping staff, fostering a culture of excellence and professionalism.
   • Provide ongoing support, guidance, and performance evaluations to the team.
   • Conduct training sessions to enhance staff skills and ensure adherence to best practices.
   • Foster effective communication and teamwork among staff members.

5. Compliance and Quality Assurance:

   • Ensure compliance with health, safety, and hygiene regulations within the care home.
   • Monitor and maintain documentation related to hospitality and housekeeping services, ensuring accurate records.
   • Participate in audits and inspections, addressing any areas for improvement.
   • Continuously seek opportunities for service enhancements and implement quality improvement initiatives.

Requirements:

• Previous experience in a hospitality or management role, preferably within the care home or healthcare sector.
• Strong leadership skills and the ability to motivate and manage a diverse team.
• Excellent communication and interpersonal skills, with the ability to interact effectively with residents, families, and staff.
• Compassionate and patient-centered approach, with a genuine desire to enhance residents’ quality of life.
• Knowledge of health, safety, and hygiene regulations within a care home environment.
• Flexibility to work evenings, weekends, and holidays as required.
• Basic computer skills for documentation and record-keeping.

If you are a compassionate and organized individual with a passion for providing exceptional hospitality within a care home setting, we encourage you to apply for the Hospitality Manager position at Kingsley Healthcare. Join our team and contribute to creating a comfortable and fulfilling environment for our residents in the United Kingdom. Apply today and be a part of our commitment to person-centered care.