Sales Assistant in UK with Visa Sponsorship

The British Heart Foundation is seeking enthusiastic and customer-oriented individuals to join our team as Sales Assistants. As a Sales Assistant, you will play a vital role in supporting the day-to-day operations of our charity retail stores. Your friendly and helpful demeanor will contribute to providing excellent customer service, promoting the British Heart Foundation’s mission, and generating vital funds for life-saving research. This is an exciting opportunity to make a difference while developing valuable retail and customer service skills.

Responsibilities:

1. Customer service: Provide exceptional customer service by greeting customers, assisting with inquiries, and offering product knowledge and recommendations. Ensure a positive and friendly shopping experience that encourages customer loyalty and support for the British Heart Foundation.
2. Sales and merchandising: Assist customers in finding and purchasing items from the store. Process sales transactions accurately and efficiently using the electronic point of sale (EPOS) system. Maintain the cleanliness and organization of the sales floor, including stock replenishment and visual merchandising.
3. Donation handling: Accept and process donated items from the public. Sort, price, and prepare donated goods for sale, ensuring quality control and adherence to pricing guidelines. Handle cash donations and maintain accurate records.
4. Team collaboration: Work collaboratively with the store team, volunteers, and management to achieve sales targets and maintain store operations. Support and assist colleagues as needed, fostering a positive and inclusive working environment.
5. Health and safety: Comply with health and safety regulations, including maintaining a clean and safe working environment. Follow proper manual handling techniques and adhere to security procedures to prevent theft and loss.
6. Promote Gift Aid: Encourage customers to sign up for the Gift Aid scheme, explaining the benefits and assisting with the necessary documentation. Maximize the revenue generated through Gift Aid donations.
7. Awareness and training: Stay informed about the British Heart Foundation’s mission, campaigns, and initiatives. Attend training sessions and engage in continuous learning to enhance product knowledge, customer service skills, and awareness of health and safety guidelines.

Qualifications:

• Previous experience in a customer service or retail environment is desirable.
• Excellent interpersonal and communication skills with a friendly and approachable manner.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Basic numeracy skills for handling cash transactions and operating the EPOS system.
• Flexibility to work varying shifts, including weekends and public holidays, as per the store’s operating hours.
• Ability to work effectively both independently and as part of a team.
• Passion for the British Heart Foundation’s mission and a commitment to supporting life-saving research.
• Willingness to learn and adapt to changing circumstances in a retail environment.
• Physical stamina to stand for extended periods and perform manual handling tasks.

Join the British Heart Foundation as a Sales Assistant and contribute to our mission of fighting heart and circulatory diseases while providing exceptional customer service. Make a difference in the lives of others while gaining valuable retail experience. Apply now to be part of our dedicated team!

To apply, please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining the British Heart Foundation as a Sales Assistant.