Technical Customer Service Assistant Jobs in UK with Work Visa Sponsor

Job Description

Rullion is currently seeking a motivated and technically skilled individual to join our team in the United Kingdom as a Technical Customer Service Assistant. This role offers the unique opportunity for candidates requiring a work visa sponsorship. As a Technical Customer Service Assistant, you will provide exceptional customer support, resolving technical issues and inquiries to ensure a positive customer experience.

Job Details

Title: Technical Customer Service Assistant Jobs in UK with Work Visa Sponsor
Company: Rullion
Location: UK

Education:

• Secondary // Bachelor Degree / Diploma

Experience

• 1-3 Years of Experience

Job Responsibilities:

• Provide technical assistance and support to customers via phone, email, or chat.
• Diagnose and troubleshoot technical problems, guiding customers through solutions.
• Escalate complex issues to higher-level technical support when necessary.
• Keep accurate records of customer interactions and solutions provided.
• Communicate technical information in a clear and understandable manner.
• Collaborate with cross-functional teams to improve customer service processes.

Qualifications/Skills:

• Strong technical aptitude and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to remain patient and empathetic while addressing customer concerns.
• Familiarity with technical terminology and concepts.
• Proficiency in relevant software applications.

Education and Experience Requirements:

• High school diploma or equivalent.
• Prior experience in technical customer support or a related field is beneficial.
• Training in technical support processes and software will be provided.

Work Visa Sponsorship:

Rullion is pleased to offer work visa sponsorship for qualified candidates, ensuring a smooth transition to the UK job market.

Working Environment:

• The role is based in the United Kingdom, collaborating with a diverse team.
• Professional work environment with opportunities for skill development.
• Regular office hours with potential for flexibility based on customer support needs.

How to Apply:

If you are interested in the Technical Customer Service Assistant position with work visa sponsorship at Rullion, please submit your updated CV and a cover letter highlighting your relevant skills and experience. Send your application to here.

FAQ:

Q: What type of work visa sponsorship does Rullion offer?

A: We provide sponsorship for qualified candidates to obtain the necessary work visa to legally work in the UK.

Q: Is prior technical support experience required?

A: While prior experience is beneficial, candidates with strong technical aptitude and a passion for customer service are encouraged to apply.

Q: What technical knowledge is required for this role?

A: Familiarity with technical concepts and a willingness to learn and adapt to different software and systems are essential.

Conclusions:

The Technical Customer Service Assistant role at Rullion presents an excellent opportunity for candidates seeking work visa sponsorship and a career in technical customer support. If you possess technical skills, enjoy problem-solving, and are dedicated to providing top-notch customer service, we encourage you to apply. Join our team and be a valuable asset in delivering outstanding technical assistance to our customers. Apply today and embark on a fulfilling journey with Rullion.

Apply Now