Reservations Agent Jobs in Doha at Qatar Airways
Job Overview:
Qatar Airways is currently seeking dedicated individuals for the position of Reservations Agent in Doha. The Reservations Agent will be responsible for providing excellent customer service and assisting passengers with their travel reservations and inquiries.
Job Details:
- Company: Qatar Airways
- Title: Reservations Agent Jobs in Doha at Qatar Airways
- Employment Type: Full-time, Part-time
- Salary: QR 2500.00-QR 7500.00per month
- Location: Doha, Qatar
Education
- High School / Bachelors Degree / Diploma
Experience
1-2 Years of Experience in Related
Duties and Responsibilities:
- Handle incoming calls, emails, and inquiries from passengers regarding flight reservations, changes, and cancellations.
- Assist passengers with booking flights, selecting seats, and providing information on fares, schedules, and airline policies.
- Process ticket sales, exchanges, and refunds accurately and efficiently.
- Resolve passenger issues and complaints in a timely and professional manner, ensuring customer satisfaction.
- Coordinate with other departments, including sales, operations, and finance, to ensure seamless customer service delivery.
- Maintain accurate records of reservations, transactions, and customer interactions.
- Stay updated on airline policies, procedures, and industry trends to provide accurate and up-to-date information to passengers.
Education and Qualifications:
- High school diploma or equivalent; additional education or training in customer service or hospitality is a plus.
- Previous experience in customer service, reservations, or airline industry preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy in data entry.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficiency in computer applications, including reservation systems and Microsoft Office suite.
Benefits:
- Competitive salary .
- Performance-based bonus.
- Opportunities for career growth and advancement within Qatar Airways.
- Health insurance and other benefits as per company policies.
- Travel benefits and discounts on Qatar Airways flights.
Salary:
- QR 2500.00 to QR 7500.00 per month + Bonus
How to Apply:
Interested candidates can apply through the provided link . Application Link
Conclusion:
Join Qatar Airways as a Reservations Agent and be part of a dynamic team dedicated to providing exceptional customer service to passengers. If you have a passion for travel, excellent communication skills, and a commitment to delivering outstanding service, we encourage you to apply. Take the first step towards an exciting career in the aviation industry with Qatar Airways. Apply now!