Housekeeping Order Taker in Millennium Hotel with 3 Years of Work Permit

Are you a detail-oriented individual with excellent communication skills? We have a job opening for a Housekeeping Order Taker at Millennium Hotel. In this article, we will provide you with a comprehensive job description of the Housekeeping Order Taker position, highlighting the responsibilities, qualifications, and benefits associated with this role. Read on to learn more about this exciting career opportunity!

Job Details

Company Name: Millennium Hotel

Job Location: Dubai, United Arab Emirates

Job Position: Housekeeping Order Taker in Millennium Hotel

Job Type: Full Time-Permanent

Introduction

As a Housekeeping Order Taker at Millennium Hotel, you will play a crucial role in ensuring the smooth and efficient operation of the housekeeping department. Your attention to detail and exceptional communication skills will contribute to maintaining high standards of cleanliness and guest satisfaction.

About Millennium Hotel

Millennium Hotel is a renowned hospitality brand known for its exceptional service, luxurious amenities, and commitment to guest satisfaction. With its prime locations and dedication to excellence, Millennium Hotel provides a memorable experience to guests worldwide.

Job Title and Overview

Position: Housekeeping Order Taker

As a Housekeeping Order Taker, your primary responsibility will be to receive and process guest requests for housekeeping services. You will effectively communicate with guests, accurately document their requests, and ensure timely fulfillment of their needs. The Housekeeping Order Taker plays a vital role in coordinating housekeeping tasks to maintain guest comfort and satisfaction.

Responsibilities and Duties

• Receive guest requests for housekeeping services via phone, email, or in-person.
• Accurately document and prioritize requests, ensuring all relevant information is recorded.
• Coordinate with the housekeeping team to assign and schedule tasks based on guest needs and room occupancy.
• Communicate with guests to provide status updates on their requests and estimated time of service delivery.
• Maintain a log of all guest requests, ensuring proper tracking and follow-up.
• Collaborate with other hotel departments to address special guest requirements or requests.
• Ensure proper documentation and reporting of any maintenance or housekeeping-related issues.
• Maintain a thorough knowledge of hotel services, amenities, and local attractions to provide helpful information to guests.

Required Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in the hospitality industry.
• Excellent communication and interpersonal skills.
• Proficiency in English (both written and spoken).
• Knowledge of additional languages is an advantage.
• Strong organizational and time management abilities.
• Ability to handle multiple tasks and prioritize effectively.
• Flexibility to work in shifts, including weekends and holidays.

Skills and Competencies

• Exceptional customer service and communication skills.
• Active listening and problem-solving abilities.
• Detail-oriented with strong documentation skills.
• Proficiency in using computer systems and software relevant to housekeeping operations.
• Ability to remain calm and composed in high-pressure situations.
• Team player with a positive and collaborative attitude.
• Strong knowledge of hotel services and local attractions.

Benefits and Perks

• Competitive salary and benefits package.
• Opportunities for career growth and development within the Millennium Hotel network.
• Employee discounts on hotel accommodations, dining, and spa services.
• Health insurance and wellness benefits.
• Employee recognition programs and rewards.
• A supportive and inclusive work environment.

How to Apply

To apply for the Housekeeping Order Taker position at Millennium Hotel, please submit your updated resume and a cover letter highlighting your relevant experience and qualifications to the designated email address or online application portal. Only shortlisted candidates will be contacted for further steps in the selection process.

By Email: h1034.careers@millenniumhotels.com

Conclusion

The Housekeeping Order Taker position at Millennium Hotel offers an exciting opportunity to be part of a renowned hospitality brand known for its exceptional service. With its commitment to guest satisfaction and attention to detail, Millennium Hotel provides a rewarding and fulfilling career path for individuals passionate about delivering outstanding housekeeping services. Don’t miss out on the chance to join a prestigious hotel and contribute to its success.

Frequently Asked Questions (FAQs)

1. Q: How can I apply for the Housekeeping Order Taker position at Millennium Hotel? A: To apply, please submit your updated resume and a cover letter to the designated email address or online application portal mentioned in the job posting.
2. Q: What are the required qualifications for this role? A: The required qualifications include a high school diploma or equivalent, previous customer service experience, excellent communication skills, and organizational abilities.
3. Q: Are there opportunities for career growth within Millennium Hotel? A: Yes, Millennium Hotel offers opportunities for career growth and development within its extensive network of hotels worldwide.
4. Q: What are the working hours for the Housekeeping Order Taker position? A: Housekeeping Order Takers may be required to work in shifts, including weekends and holidays, to ensure round-the-clock service.
5. Q: What benefits and perks are offered to employees? A: Millennium Hotel provides a competitive salary and benefits package, employee discounts, health insurance, employee recognition programs, and a supportive work environment.