Housekeeping Manager in HCC Home Care Cleaners Canada – Apply Online
Are you a highly organized and detail-oriented individual with a passion for cleanliness and creating a comfortable living environment? HCC Home Care Cleaners Canada is currently seeking a skilled Housekeeping Manager to join their team. In this job description, we will outline the role and responsibilities of a Housekeeping Manager at HCC Home Care Cleaners, highlighting the qualifications required for this position.
Job Details
Company Name: HCC Home Care Cleaners
Job Location: 8169 Coleman StreetMission, BC,V2V 6R6,
Job Position: Housekeeping Manager
Job Type: Full Time-Permanent
No of Vacancies: 2
Job Summary:
As the Housekeeping Manager at HCC Home Care Cleaners, your primary responsibility will be to oversee the housekeeping operations and ensure exceptional cleaning services for clients’ homes. You will lead a team of housekeeping staff, providing guidance, training, and support to maintain high standards of cleanliness and customer satisfaction.
Key Responsibilities:
- Supervise Housekeeping Staff: Manage and supervise a team of housekeeping staff, including cleaners, maids, and janitors. Provide training, coaching, and performance feedback to ensure efficient operations and high-quality cleaning services.
- Client Relationship Management: Build and maintain strong relationships with clients, ensuring their needs and expectations are met. Address any concerns or requests promptly and effectively, striving for client satisfaction.
- Quality Assurance: Implement and enforce quality assurance measures to ensure consistent and high-quality cleaning services. Conduct regular inspections to evaluate the cleanliness of clients’ homes and provide feedback to the housekeeping staff for improvement.
- Scheduling and Staff Allocation: Create and manage housekeeping schedules, ensuring proper staffing levels to meet clients’ needs and operational requirements. Assign tasks and responsibilities to housekeeping staff, ensuring efficient utilization of resources.
- Inventory Control: Monitor and manage cleaning supplies and equipment inventory, ensuring an adequate stock level. Coordinate with the purchasing department to replenish supplies and equipment as needed while minimizing waste and cost.
- Training and Development: Conduct regular training sessions for housekeeping staff on cleaning techniques, safety procedures, and customer service skills. Foster a positive work environment that promotes teamwork, professionalism, and continuous learning.
- Health and Safety Compliance: Ensure compliance with health and safety regulations and company policies. Implement and enforce proper cleaning procedures, handling of cleaning chemicals, and safe work practices.
- Budget Management: Assist in the development and management of the housekeeping department budget. Monitor expenses, control costs, and seek opportunities for efficiency and cost-saving measures.
- Documentation and Reporting: Maintain accurate records and documentation related to cleaning schedules, client preferences, and staff performance. Prepare reports on housekeeping activities, highlighting achievements, challenges, and recommendations for improvement.
Qualifications:
- Minimum of 3 years of experience in housekeeping, preferably in a managerial or supervisory role within the residential cleaning industry.
- Strong knowledge of cleaning techniques, equipment, and best practices in the housekeeping field.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Detail-oriented with a strong emphasis on cleanliness and quality assurance.
- Strong organizational and time management skills to prioritize tasks and meet deadlines.
- Proficient in using housekeeping management systems and computer software.
- Understanding of health and safety regulations and ability to implement and enforce them.
- Customer service-oriented with the ability to build and maintain strong client relationships.
- Ability to work flexible hours, including weekends and holidays, based on clients’ scheduling needs.
How to apply
By Email: michelmonti62@gmail.com
Conclusion:
The Housekeeping Manager role at HCC Home Care Cleaners Canada provides an excellent opportunity for a dedicated and experienced professional to lead a team and ensure the delivery of exceptional cleaning services to clients’ homes. If you have a passion for cleanliness, strong leadership skills, and a commitment to customer satisfaction, apply now to join the HCC Home Care Cleaners Canada team and contribute to creating clean and comfortable living environments for our valued clients.