Front of House Support Team in UK – Apply Online
PizzaExpress Restaurants Ltd, a well-known pizza restaurant chain, is currently seeking dedicated and friendly individuals to join our Front of House Support Team in the United Kingdom. As a Front of House Support Team Member, you will play a vital role in creating a positive dining experience for our customers by providing support and assistance to the front-of-house team.
Job Details
Company Name: PizzaExpress Restaurants Ltd
Job Position: Housekeeper
Job Location: Bath, Somerset, BA1 2BX, UK
Job Type: Full – time Permanent
Experience
- 1-2 Years of Experience
Education
- General
Responsibilities:
- Greet and welcome customers with a warm and friendly demeanor, assisting them with seating and table arrangements.
- Support the front-of-house team by taking food and drink orders from customers and entering them into the system accurately.
- Ensure tables are cleared and cleaned promptly to maintain a clean and inviting dining area for customers.
- Assist with serving food and beverages to tables when needed.
- Respond to customer inquiries and provide accurate information about the menu, specials, and promotions.
- Work closely with the kitchen and bar staff to ensure smooth and efficient service.
- Maintain a positive and professional attitude while handling customer concerns or complaints, escalating to a manager when necessary.
- Assist in maintaining cleanliness and organization in the front-of-house area, including clearing and cleaning trays, utensils, and high chairs.
- Collaborate with team members to ensure a smooth and enjoyable dining experience for customers.
- Adhere to health and safety regulations and company policies at all times.
Requirements:
- Previous experience in a customer service or hospitality role is preferred, but not essential as full training will be provided.
- Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner.
- Strong teamwork skills, with the ability to work effectively with colleagues in a fast-paced environment.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
- Enthusiasm and passion for providing exceptional customer service.
- Ability to remain calm and composed under pressure and handle customer complaints with tact and diplomacy.
- Basic math skills for handling payments and operating the POS system.
- A positive and proactive work ethic, with a focus on delivering great customer experiences.
- Adherence to health and safety regulations and cleanliness standards.
- A genuine passion for the hospitality industry and a willingness to go the extra mile for customer satisfaction.
Benefits:
- Competitive salary and opportunities for career growth within PizzaExpress.
- Training and development programs to enhance your customer service and hospitality skills.
- Staff discount on food and beverages.
- A vibrant and inclusive work environment.
- Flexible working hours to accommodate personal schedules.
- Contribution to a renowned pizza restaurant brand and the opportunity to work with a diverse team.
Check: Housekeeper
If you are a customer-focused individual with a passion for delivering exceptional service, we invite you to apply now to join the PizzaExpress team as a Front of House Support Team Member. Be part of our commitment to creating memorable dining experiences for our customers across the United Kingdom.
Note: The Company will Contact for interview only those who are Selected.