CX Associate Jobs in USA with Visa Sponsorship
Job Description:
Faherty Brand is seeking enthusiastic and customer-focused CX Associates to join our team and deliver exceptional customer experiences. If you are an international candidate looking for an exciting career opportunity in the USA and require visa sponsorship, we invite you to apply and contribute to our mission of providing high-quality clothing and outstanding customer service.
Job Details:
Title : CX Associate Jobs in USA with Visa Sponsorship
Company: Faherty Brand
Job Position: CX Associate Jobs
Job Types: Full Time // Part Time
Education: Bachelor // Diploma // Secondary which is as prescribed below
Gender: Male / Female
Minimum Experience : Min 1 – 3 Years of experience
Salary : $21 – $22 an hour
Location: USA
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Key Responsibilities:
- Customer Support: Provide friendly and knowledgeable assistance to customers via various communication channels, including email, chat, and phone.
- Order Management: Process customer orders, returns, exchanges, and refunds accurately and efficiently.
- Product Knowledge: Stay up-to-date with our product offerings to provide product recommendations and information to customers.
- Issue Resolution: Address customer inquiries, concerns, and issues promptly and effectively to ensure customer satisfaction.
- Communication: Maintain clear and professional communication with customers and team members.
- Feedback: Collect and report customer feedback and insights to help improve our products and services.
Qualifications:
- Customer Service Experience: Previous experience in customer service, preferably in a retail or e-commerce environment, is an advantage.
- Communication Skills: Excellent communication skills, both written and verbal, for interacting with customers and team members.
- Problem-Solving: Strong problem-solving skills and the ability to handle challenging customer situations with patience and professionalism.
- Product Knowledge: Passion for fashion and clothing, with the ability to quickly learn and convey product information.
- Tech-Savvy: Comfortable using customer support software and tools.
- Visa Sponsorship: Must require visa sponsorship to work legally in the USA.
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Why Faherty Brand:
- Fashion and Sustainability: Join a company that combines fashion with a commitment to sustainability.
- Customer-Centric: Contribute to a customer-centric culture dedicated to providing exceptional experiences.
- Career Development: Opportunities for growth and advancement within the organization.
- Competitive Compensation: We offer competitive pay and benefits.
If you are a customer-focused CX Associate interested in a role in the USA with visa sponsorship and are passionate about delivering outstanding customer experiences, we encourage you to explore job opportunities with Faherty Brand through their official channels.