Customer Support Jobs in Dubai with Visa Sponsorship

Job Overview

Grandiose Supermarket in Dubai is currently looking for dedicated Customer Support professionals to join our team. This role offers visa sponsorship and a competitive salary package, making it an excellent opportunity for individuals with strong communication and customer service skills.

Job Details:

Company: Grandiose Supermarket
Title: Customer Support Jobs in Dubai with Visa Sponsorship
Employment Type: Full-time, Part-time
Location: Dubai

Education

High School / Bachelors Degree / Diploma

Experience

1-2 Years of Experience On Related Field

Job Responsibilities

As a Customer Support team member at Grandiose Supermarket, your responsibilities will include:

Providing exceptional customer service by addressing inquiries and resolving issues via phone, email, chat, or in-person.
Assisting customers in a friendly and professional manner to ensure a positive shopping experience.
Handling and resolving customer complaints or concerns efficiently and effectively.
Offering product recommendations and assistance with product selection.
Processing returns, exchanges, and refunds in accordance with company policies.
Keeping detailed records of customer interactions and transactions.
Collaborating with other departments, including sales and logistics, to resolve customer inquiries.
Staying knowledgeable about company products, promotions, and policies.
Participating in training and development programs to enhance customer service skills.
Maintaining a high level of professionalism and empathy when interacting with customers.

Education and Qualification

High school diploma or equivalent; a degree in a related field is a plus.
Previous customer service or retail experience is preferred.
Excellent communication and interpersonal skills.
Patience, empathy, and a customer-focused mindset.
Proficiency in using customer support software and communication tools.
Knowledge of multiple languages is a plus.

Benefits

Visa sponsorship for eligible candidates.
Competitive monthly salary ranging from AED 2500.00 to AED 7500.00.
Transportation allowance.
Health insurance coverage.
Training and development opportunities.
Employee discounts on supermarket products.

Salary

Monthly salary: AED 2500.00 – AED 7500.00.

How To Apply

If you are a customer-focused and dedicated professional with excellent communication skills, please submit your CV/Resume to careers@grandiose.com. In the subject line of your email, kindly mention “Customer Support Application – [Your Name].” Attach your CV/Resume in PDF or Word format and include a brief cover letter highlighting your relevant skills and experiences.

Conclusion

Grandiose Supermarket values the importance of exceptional customer support in creating a positive shopping experience for our customers. If you are a dedicated customer service professional looking to contribute to our team, we encourage you to apply for this exciting opportunity in Dubai. Join us in our commitment to excellence in the retail industry!