Customer Service Executive (E-Commerce) Urgent Required in Malaysia for Scicom

Job Overview:

Scicom, a leading E-Commerce company, is actively seeking a dedicated and skilled Customer Service Executive to join our team in Malaysia. As a Customer Service Executive, you will be at the forefront of ensuring exceptional customer satisfaction in the rapidly growing E-Commerce industry. If you possess excellent communication skills, problem-solving abilities, and a customer-centric mindset, we invite you to apply for this exciting opportunity.

Jobs Details:

Jobs Role: Customer Service Executive (E-Commerce) Urgent Required in Malaysia for Scicom
Company: Scicom
Location: Malaysia , Kuala Lumpur
Vacancies Offer: 2
Salary: RM 2500.00-7500.00 Per Month
Country: Malaysia

Education:

Secondary // Bachelor Degree / Diploma

Experience

1-3 Years of Experience Depend on Position

Responsibilities:

• Manage customer inquiries and provide timely and accurate information related to E-Commerce products and services.
• Assist customers in navigating the online platform, resolving issues, and ensuring a positive customer experience.
• Collaborate with other departments to address and resolve customer concerns effectively.
• Handle order processing, returns, and exchanges in accordance with company policies.
• Maintain accurate records of customer interactions and transactions.
• Stay updated on product knowledge and industry trends to provide informed assistance to customers.

Education and Qualifications:

• Minimum of a high school diploma or equivalent.
• Previous experience in customer service, particularly in an E-Commerce environment, is preferred.
• Excellent communication skills, both verbal and written.
• Strong problem-solving and decision-making abilities.
• Familiarity with E-Commerce platforms and technology.

Benefits:

• Competitive salary ranging from RM 2500.00 to RM 7500.00, depending on experience and skills.
• Performance-based bonuses.
• Health and wellness benefits.
• Opportunities for professional development and career advancement.
• Positive and collaborative work environment.

Salary:

RM 2500.00 – RM 7500.00 + Bonus

How To Apply:

To apply for the position of Customer Service Executive (E-Commerce) at Scicom, please use the following link: here. Ensure that you submit your resume along with a cover letter highlighting your relevant experience and why you are a suitable candidate for this role.

Resume/CV

Conclusion:

Join Scicom and become an integral part of our E-Commerce team, dedicated to delivering exceptional customer service. If you are passionate about providing outstanding support in the dynamic world of online retail, we encourage you to apply. Embark on a rewarding career journey with Scicom today!