London City Airport Urgent Hiring Staff – Apply Now
Are you ready for an exciting new chapter in your career? London City Airport (LCY) in East London is rapidly growing, creating a wealth of urgent job opportunities across multiple departments. Whether you’re just starting out or bring years of experience, now is the time to step into a role where you’ll make a real difference.
Below are ten in-demand job titles currently open at LCY, followed by what makes the airport an exceptional place to work, the qualifications and skills you’ll need, and how to prepare your application.
1. Customer Service Agent – Terminal / Passenger Experience
Role Snapshot
As a Customer Service Agent, you’ll be the face of the airport: assisting arriving and departing passengers, answering queries, guiding them through security, check-in and boarding. In a fast-paced, high-energy terminal environment, your contribution helps make every passenger journey smooth and memorable.
Key Responsibilities
- Greet passengers and provide clear, friendly direction and information.
- Assist with check-in, boarding passes, bag drop, queue management and customer enquiries.
- Liaise with airlines, security and ground-handling teams.
- Quickly and proactively respond to passenger disruptions, delays and special-needs requests.
Desired Skills & Qualifications
- Clear communication skills in English; additional languages a plus.
- Excellent interpersonal skills and the ability to work under pressure.
- Strong customer-service mindset and a problem-solver attitude.
- Willingness to work shifts (including early mornings, evenings and weekends).
2. Ramp & Baggage Handler – Airside Operations
Role Snapshot
If you thrive on physical activity, teamwork and working outdoors, the Ramp & Baggage Handler role is ideal. You’ll be part of the air-side team ensuring that bags, cargo and aircraft servicing happen swiftly and safely.
Key Responsibilities
- Load, unload and transport baggage between aircraft and terminal.
- Operate tugs, belt-loaders and follow safety protocols in an airside environment.
- Coordinate with ground-handling teams, airlines and airport operations.
- Adhere strictly to safety, compliance and turnaround-time targets.
Desired Skills & Qualifications
- Good physical fitness and ability to lift heavy items safely.
- Basic vehicle/heavy-equipment handling skills (training may be provided).
- Ability to work early shifts and adapt to changing flight schedules.
- Awareness of air-side safety regulations and standards.
3. Security Screening Officer – Aviation Security
Role Snapshot
Security is at the heart of airport operations. As a Security Screening Officer at LCY, you will ensure passenger and luggage safety by conducting checks, monitoring equipment and enforcing security protocols.
Key Responsibilities
- Operate screening equipment (X-ray machines, metal detectors) and inspect hand baggage.
- Verify identity, check boarding passes and monitor restricted areas.
- Respond to security incidents and escalate appropriately.
- Maintain detailed records and compliance with aviation regulations.
Desired Skills & Qualifications
- Strong attention to detail and vigilant mindset.
- Able to stay calm and authoritative in challenging situations.
- Respect for confidentiality and strong ethical standards.
- Willingness for shift-work, including nights and weekends.
4. Terminal Cleaner & Hygiene Operative
Role Snapshot
Cleanliness and hygiene are vital for passengers to feel safe and comfortable. As a Terminal Cleaner & Hygiene Operative, you’ll support the smooth running of the terminal by maintaining high standards of facility cleanliness.
Key Responsibilities
- Clean and sanitise passenger areas, toilets, lounges, waiting zones and kiosks.
- Replenish consumables (soap, paper towels, sanitiser) and report maintenance issues.
- Follow cleaning schedules, handle waste responsibly and adhere to safety procedures.
Desired Skills & Qualifications
- Reliability, attention to detail, and pride in delivering a clean environment.
- Ability to work efficiently with minimal supervision.
- Basic English communication and readiness to work shifts including early hours.
5. Gate Agent / Boarding Assistant
Role Snapshot
As a Gate Agent or Boarding Assistant you’ll ensure that flights depart on time by managing boarding procedures, liaising with airline staff, and providing exemplary customer service to passengers.
Key Responsibilities
- Check boarding passes and assist boarding passengers at the gate.
- Inform passengers of boarding times, delays, and gate changes.
- Liaise with cabin crew, ground-handling staff and airline representatives.
- Assist passengers with special requirements (children, mobility impaired).
Desired Skills & Qualifications
- Professional, confident manner and strong customer-service focus.
- Ability to work under pressure and adapt to last-minute changes.
- Comfortable working in a fast-moving environment with public-address announcements.
6. Food & Beverage – Terminal Lounge / Café Team Member
Role Snapshot
In the vibrant setting of LCY’s terminal lounges and cafés, you’ll support the F&B experience, serving travelers with hospitality and finesse as they wait for flights or arrive in London.
Key Responsibilities
- Serve food and beverages, handle point-of-sale transactions and maintain dining areas.
- Ensure hygiene standards, stock replenishment and friendly guest interactions.
- Assist with set-up for lounge service, buffet arrangements and clean-down after busy periods.
Desired Skills & Qualifications
- Hospitality or food service background preferred.
- Excellent guest-service skills and friendly demeanour.
- Flexibility to work early/late shifts and weekends.
7. Facilities Maintenance Technician
Role Snapshot
Ensuring the airport’s infrastructure operates smoothly and reliably is crucial. As a Facilities Maintenance Technician, you’ll respond to maintenance requests, carry out repairs and keep the terminal, HVAC, electrical and mechanical systems in excellent condition.
Key Responsibilities
- Conduct preventative maintenance and reactive repairs as needed.
- Diagnose electrical, plumbing, HVAC or mechanical faults and fix them.
- Work closely with operations and safety teams to meet performance targets.
Desired Skills & Qualifications
- Trade qualification or demonstrable experience in maintenance/engineering.
- Strong problem-solving skills and high standards of safety and quality.
- Willing to be on call and support shift or out-of-hours maintenance.
8. Retail Sales Advisor – Terminal Shops
Role Snapshot
If you have a flair for retail and enjoy interacting with international customers, the Retail Sales Advisor position in LCY’s duty-free or terminal retail outlets offers a customer-facing role in a vibrant airport environment.
Key Responsibilities
- Provide excellent service, product advice, upsell and process transactions.
- Ensure merchandise is well-displayed, stock is replenished and visual standards are maintained.
- Work during peak travel times and manage multilingual customer interactions.
Desired Skills & Qualifications
- Retail experience preferred; airport or travel-retail experience a plus.
- Strong communication skills, numeracy and ability to work under pressure.
- Flexibility for shift schedules, including early mornings, evenings and weekends.
9. Airside Driver / Vehicle Operator
Role Snapshot
Working airside at LCY requires certified drivers to move equipment, personnel and baggage across the ramp and service roads in a secure and time-critical environment.
Key Responsibilities
- Operate airport-approved vehicles safely in a secure air-side zone.
- Transport staff, luggage carts, supplies and aircraft service equipment.
- Adhere to strict traffic regulations, radio protocols and safety procedures.
Desired Skills & Qualifications
- Valid air-side driving permit or willingness to obtain one.
- Defensive driving skills, situational awareness and commitment to safety.
- Strong teamwork and flexibility to support varying shift patterns.
10. Human Resources Assistant – Airport Operations Support
Role Snapshot
Behind every operational team stands an HR support function. As a Human Resources Assistant at LCY, you’ll support recruitment, onboarding, employee relations and workforce operations in a dynamic airport environment.
Key Responsibilities
- Assist with candidate screening, scheduling interviews and new-starter onboarding.
- Maintain employee records, support absence reporting and payroll liaison.
- Provide general HR administrative support to airport leadership and staff.
Desired Skills & Qualifications
- Previous experience in HR administration, ideally in a fast-paced environment.
- Solid organisational, communication and IT skills.
- Discretion, confidentiality and the ability to handle sensitive data.
Why Join London City Airport?
Located in the Royal Docks area of East London, LCY is one of the UK’s fastest-growing city-airport hubs. With a single terminal, a highly efficient layout, a strong focus on business travel, and over 2,500 employees on site, the airport offers a dynamic work environment and significant career progression opportunities.
The airport is committed to local employment — many roles are open to candidates from the surrounding community, offering a genuine chance for growth and development.
What You’ll Need to Succeed
- Flexibility & Availability: Airport operations run 24/7-365. Shift work, early mornings, nights and weekends are part of the role.
- Customer-Centric Mindset: In every role—from retail to ramp handling—passengers’ experience is central.
- Safety & Compliance: Especially for airside, ramp or security roles, strict adherence to regulations, training and standards is mandatory.
- Teamwork & Communication: Whether you’re in HR or baggage handling, you’ll be part of integrated teams working under pressure.
- Adaptability & Growth Mindset: Airports evolve constantly—new technology, new airlines, new procedures. Being open to learn and adapt will set you apart.
How to Apply
If you’re ready to elevate your career at London City Airport, then we’d love to hear from you. Please send your CV and a concise cover letter stating the job title you are applying for (e.g., “Customer Service Agent”) to hr@lcy-careers.co.uk
. Use the subject line: “Application – LCY Urgent Hiring Staff”.
Company Address: London City Airport Limited, Hartmann Road, London E16 2PX, United Kingdom.
Applications will be reviewed in the order they’re received and suitable candidates may be contacted for an initial telephone screening within days. Join us at LCY and be part of a team that keeps London connected and thriving.