Urgent Required Customer Service Representative in Dubai
Job Overview
BConnect Solutions Group is urgently seeking a dedicated and customer-oriented Customer Service Representative to join our team in Dubai. This position requires immediate availability and offers an exciting opportunity to work in a dynamic environment. The successful candidate will be responsible for handling customer inquiries, providing support, and ensuring customer satisfaction.
Job Details:
- Company: BConnect Solutions Group
- Title: Urgent Required Customer Service Representative in Dubai
- Salary: AED 2500.00-AED 7500.00per month
- Location: Dubai United Arab Emirates
Education:
- Secondary // Bachelor Degree / Diploma in Related Field
Experience
- 1-2 Years of Experience in Related Field
Roles and Responsibilities
- Customer Support: Address customer inquiries via phone, email, and chat promptly and professionally.
- Problem Resolution: Resolve customer issues efficiently and effectively, ensuring a high level of customer satisfaction.
- Order Processing: Assist customers with order placements, cancellations, and returns. Ensure accurate and timely processing of orders.
- Product Knowledge: Maintain up-to-date knowledge of products and services to provide accurate information to customers.
- Record Keeping: Maintain detailed and accurate records of customer interactions and transactions.
- Feedback Management: Gather customer feedback and provide insights to improve products and services.
- Team Collaboration: Work closely with other departments to resolve customer issues and improve service quality.
Education and Qualification
- High School Diploma or Equivalent: Essential for this role.
- Previous Experience: Prior experience in customer service or a related field is preferred.
- Communication Skills: Excellent verbal and written communication skills in English.
- Problem-Solving Skills: Strong ability to think critically and resolve issues efficiently.
- Computer Proficiency: Basic knowledge of computer systems and customer service software.
- Interpersonal Skills: Strong interpersonal skills with the ability to work well in a team environment.
Benefits
- Competitive Salary, based on experience and qualifications.
- Bonus: Performance-based bonus.
- Health Insurance: Comprehensive health coverage.
- Employee Benefits: Including paid leave and professional development opportunities.
- Work Environment: A supportive and dynamic work environment with opportunities for career growth.
Salary:
- AED 2500.00 to AED 7500.00 per month
Company Overview
BConnect Solutions Group is a leading provider of customer service solutions based in Dubai. We are committed to delivering exceptional service and maintaining high standards of customer satisfaction. Our team is passionate about helping customers and dedicated to fostering a positive and collaborative work culture.
How to Apply
Interested candidates are encouraged to apply through the following link: Apply Here. Submit your updated resume along with a cover letter highlighting your relevant experience and suitability for the role.
Conclusion
This is a fantastic opportunity for individuals looking to advance their careers in customer service. If you are a proactive, empathetic, and solutions-oriented individual, we would love to hear from you. Apply now to join BConnect Solutions Group and contribute to our mission of delivering outstanding customer experiences.