SPHC Urgent Required Telephone Operator in Doha
Job Overview:
SPHC (Specialized Health Care) is urgently seeking a Telephone Operator to join our team in Doha. As a Telephone Operator, you will be responsible for managing incoming calls, transferring calls to appropriate departments or individuals, and providing general information to callers.
Job Details
- Title: SPHC Urgent Required Telephone Operator in Doha
- Company: SPHC
- Salary : QR 2500.00-QR 7500.00per month
- Location: Doha, Qatar
Education:
- Secondary // Bachelor Degree / Diploma
Experience
1-2 Years of Experience in Related Field
Responsibilities:
- Answer incoming telephone calls in a professional and courteous manner.
- Direct calls to the appropriate departments or individuals.
- Take and relay messages accurately and efficiently.
- Provide general information to callers regarding SPHC services, hours of operation, and other inquiries.
- Assist with scheduling appointments or arranging consultations as needed.
- Maintain a log of incoming calls, messages, and other relevant information.
- Handle inquiries or complaints from callers with patience and empathy.
- Follow established procedures for handling emergency calls and contacting on-call staff.
Education and Qualifications:
- High school diploma or equivalent.
- Previous experience as a telephone operator or in a customer service role is preferred.
- Excellent communication and interpersonal skills.
- Proficiency in operating telephone systems and basic computer skills.
- Ability to multitask and remain calm under pressure.
- Fluency in English; knowledge of additional languages is a plus.
Benefits:
- Competitive salary ranging from QR 2500.00 to QR 7500.00 per month, with the potential for bonuses based on performance.
- Opportunities for career growth and advancement within SPHC.
- Comprehensive training and professional development programs.
- Health insurance coverage and wellness benefits.
- Retirement savings plans and financial assistance programs.
- Flexible work schedule and supportive work environment.
Salary:
- Monthly salary: QR 2500.00 – QR 7500.00
- Additional bonuses based on performance and customer satisfaction.
How to Apply:
Interested candidates can apply for the Telephone Operator position by using the provided link here. Please submit your resume and cover letter outlining your qualifications, relevant experience, and why you are interested in joining SPHC. Only shortlisted candidates will be contacted for further interviews. Application Link Here
Conclusion:
Join SPHC as a Telephone Operator and be part of a dedicated team committed to providing excellent customer service and support to our patients and callers. If you have strong communication skills, attention to detail, and a desire to contribute to the healthcare industry, apply now and become part of our mission to improve health outcomes in Doha. We look forward to welcoming you to our team!