Store Manager in UK with Work Permit – Apply Online
Job Details
Company: Coburg Banks
Post: Store Manager
Address of the workplace: Birmingham, West Midlands, B475PP, UK
Position Overview
As a Store Manager at Coburg Banks, you will be responsible for overseeing the operations and performance of our retail store located in the UK. You will lead a team of retail associates, ensuring excellent customer service, achieving sales targets, and maintaining efficient store operations. This is a key leadership role that requires strong management skills, a customer-centric approach, and a drive for success.
Responsibilities:
- Team Leadership: Recruit, train, and supervise a team of retail associates. Provide guidance, coaching, and performance feedback to enhance their skills and motivate them to achieve sales and service excellence.
- Sales and Performance Management: Set sales targets and monitor store performance to ensure goals are met or exceeded. Implement strategies to drive sales growth, increase customer satisfaction, and enhance profitability.
- Customer Service: Foster a customer-centric culture by ensuring exceptional service delivery and addressing customer inquiries, complaints, and issues in a prompt and professional manner.
- Inventory and Stock Management: Oversee inventory levels, stock rotation, and merchandising. Implement effective stock control procedures to minimize stock discrepancies, optimize product availability, and ensure accurate pricing.
- Visual Merchandising: Collaborate with the visual merchandising team to create visually appealing displays that attract customers and promote product sales. Ensure adherence to brand guidelines and seasonal promotions.
- Store Operations: Oversee day-to-day store operations, including opening and closing procedures, cash handling, security measures, and maintenance of equipment and facilities. Ensure compliance with health and safety regulations.
- Staff Scheduling: Plan and organize staff schedules to ensure adequate coverage during peak business hours and minimize overtime costs.
- Training and Development: Identify training needs and provide ongoing coaching and development opportunities for the store team to enhance their product knowledge, selling skills, and customer service abilities.
- Budget Management: Monitor and control store expenses, including labor costs, supplies, and operational expenses, to achieve financial targets.
- Reporting: Prepare regular reports on store performance, sales trends, customer feedback, and operational issues. Provide recommendations for improvement based on data analysis.
Qualifications:
- Previous experience in a retail management role, preferably as a Store Manager or Assistant Store Manager.
- Proven track record of achieving sales targets and driving business growth.
- Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
- Excellent customer service skills and a passion for delivering exceptional experiences.
- Sound knowledge of retail operations, including inventory management, visual merchandising, and store procedures.
- Strong analytical and problem-solving abilities.
- Effective communication and interpersonal skills.
- Proficiency in using retail management software and point-of-sale systems.
- Flexibility to work evenings, weekends, and holidays as per the store’s operating hours.
We offer a competitive salary, performance-based incentives, and opportunities for career advancement within our growing organization. If you possess strong leadership skills, a customer-focused mindset, and a passion for retail, we invite you to apply for the Store Manager position at Coburg Banks.
To apply, please submit your resume and a cover letter outlining your relevant experience and qualifications. Only shortlisted candidates will be contacted for an interview.