Customer Relation Executive Jobs in Oman

Malabar Group, a well-established and respected name in Oman, is currently looking for dedicated individuals to join their team as Customer Relation Executives. This article provides an in-depth perspective on Customer Relation Executive Jobs at Malabar Group, covering various aspects including job responsibilities, salary, benefits, and a comprehensive guide on how to apply.

Job Details

Title: Customer Relation Executive Jobs in Oman
Company: Malabar Group
Location: OMAN

Education

• Secondary // Bachelor Degree / Diploma

Experience

• 1-2 Years of Experience

Job Overview

As a Customer Relation Executive at Malabar Group, you will play a pivotal role in fostering positive customer relationships. You will be the face of the company, ensuring customer satisfaction and enhancing the overall brand experience.

Job Responsibilities

• Customer Interaction: Providing a warm and professional welcome to customers and addressing their inquiries, concerns, and requests in a courteous manner.
• Issue Resolution: Efficiently resolving customer complaints and issues while maintaining a high level of customer satisfaction.
• Product Knowledge: Gaining in-depth knowledge of Malabar Group’s products and services to provide customers with accurate information and recommendations.
• Feedback Collection: Gathering valuable feedback from customers to aid in the continuous improvement of services and products.
• Customer Engagement: Actively engaging with customers through various channels, including in-person, phone, email, and social media, to ensure a positive customer experience.

Education and Qualification

To be considered for a Customer Relation Executive position at Malabar Group, the following qualifications are generally expected:

• A high school diploma or equivalent. A bachelor’s degree is an advantage.
• Strong communication and interpersonal skills.
• Prior experience in customer relations, customer service, or a related role is preferred.
• Proficiency in relevant software and customer service tools.

Benefits

Working as a Customer Relation Executive at Malabar Group comes with several benefits:

• Competitive Salary: Customer Relation Executives at Malabar Group receive a competitive salary, with a base range of RO 140 to RO 300, depending on qualifications and performance, in addition to potential performance-based bonuses.
• Professional Growth: Malabar Group values career development and offers opportunities for advancement within the organization.

How To Apply

If you are ready to embark on a fulfilling career as a Customer Relation Executive at Malabar Group, follow these steps to apply:

• Prepare Your CV: Create a well-structured CV that highlights your relevant skills, qualifications, and any previous customer service experience.
• Use the Provided Link: To apply for a Customer Relation Executive position at Malabar Group, use the following link: [CV Resume Submission]
• Submit Your Application: Complete the application form with accurate and comprehensive information, and attach your CV.
• Expect a Response: The HR team at Malabar Group will review your application and get in touch if your qualifications align with their requirements.

Conclusion

Joining Malabar Group as a Customer Relation Executive in Oman is an exciting opportunity to become a key part of ensuring customer satisfaction and maintaining strong customer relationships. This position not only offers a competitive salary but also prospects for professional growth and development within a reputable organization.