IT Support Technician Jobs in USA with Visa Sponsorship
Job Description:
Apple is seeking skilled and customer-focused IT Support Technicians to join our dynamic IT support team. If you are an international candidate looking for an exciting career opportunity in the USA and require visa sponsorship, we invite you to apply and be part of our mission to provide exceptional IT support to Apple employees.
Job Details:
Title : IT Support Technician Jobs in USA with Visa Sponsorship
Company: Apple
Job Position: IT Support Technician
Job Types: Full Time // Part Time
Education: Bachelor // Diploma // Secondary which is as prescribed below
Gender: Male / Female
Minimum Experience : Min 1 – 3 Years of experience
Salary : $28 – $30 an hour
Location: 1685 Briargate Parkway, Colorado Springs, CO 80920 , USA
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Key Responsibilities:
- Technical Support: Provide technical support to Apple employees, addressing hardware and software issues, troubleshooting problems, and resolving IT-related inquiries.
- Hardware Maintenance: Assist in the setup, maintenance, and repair of Apple devices, including MacBooks, iPhones, iPads, and other Apple hardware.
- Software Assistance: Install, configure, and troubleshoot software applications and operating systems on Apple devices.
- User Training: Conduct training sessions for employees on IT tools and software, ensuring efficient and effective use of technology.
- Documentation: Maintain accurate records of support requests, resolutions, and hardware/software inventory.
- Collaboration: Collaborate with cross-functional teams and IT professionals to resolve complex technical issues.
Qualifications:
- Associate Degree or Equivalent: An associate degree in IT, computer science, or a related field is preferred.
- IT Experience: Previous experience in IT support or a similar role is an advantage.
- Technical Proficiency: Strong technical skills in troubleshooting hardware and software issues, including familiarity with Apple products and systems.
- Customer Focus: Excellent customer service and interpersonal skills for assisting employees.
- Visa Sponsorship: Must require visa sponsorship to work legally in the USA.
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Why Apple:
- Innovation: Join a company known for its innovation and cutting-edge technology.
- Career Development: Opportunities for growth and advancement within the organization.
- Global Impact: Be part of a team that impacts people’s lives through technology.
- Competitive Compensation: We offer competitive pay and benefits.
If you are a skilled IT Support Technician interested in a role in the USA with visa sponsorship and are passionate about providing top-notch IT support, we encourage you to explore job opportunities with Apple through their official channels.